Support Coordinator

Are you looking for an opportunity to really make an impact on the lives of not only your participants but the dedicated team who support them?

Draw on your experience working with complex needs participants and become a Supports Coordinator with Thrive House!

The Opportunity

This full-time position is based in our new head office in Mooloolaba.

Thrive House focus on the needs of participants and let their needs and abilities guide our practice. Our person-centered approach seeks to empower the participant to direct the intervention and assess what resources they need.

• We treat people with dignity, compassion, and respect.
• We provide coordinated care and support.
• We offer personalised care and support.
• We enable service users to recognise and develop their strengths and abilities, so they can live an independent and fulfilling life.

Not every day will be easy, but each day will be equally rewarding!

We’re Looking For: 

• Someone who is resilient, caring and passionate about providing quality care to a diverse range of people.
• Relevant tertiary qualifications or studying towards in behavioural or human services (for example, psychology, social work or similar).
• 1 - 2 years experience in a Support Coordination role, ideally within the NDIS, Child Protection, and/or Mental Health sectors (desirable).
• An understanding of NDIS plans, support budgets, NDIS support catalogue and NDIS Pricing Arrangement.
• Ability to develop and maintain good working relationships with agency staff, participants and service providers.
• High level understanding and knowledge of disability and alternative care frameworks, including knowledge of the Disability Services Act 2006 / NDIS Act 2013.
• Demonstrate ability to collect data, plan, prepare and complete written reports in a professional manner for plan review purposes and unscheduled reviews.
• Understanding of HSQF guidelines.
• A commitment to strength based, solution-focused and crisis intervention techniques.
• Experience working in crisis situations with a trauma informed approach and understanding of various evidence-based practices.
• You will be committed to training and continuous development with a desire to Thrive!
• You are eligible to work in Australia and you hold a current QLD driver’s licence and are eligible to obtain an LCS check, blue card and yellow card.

Why we hope you'll love working for us:

• Work with real purpose, passion and impact!
• Genuine career opportunity with training specifically designed to support you in your role - learn valuable and transferrable skills!
• Attractive renumeration.
• Informal environment with a supportive and fun culture – we value you and the work you do!

APPLY NOW TO KICK START YOUR CAREER!

We have a number of services users who identify as Aboriginal and Torres Strait Islander.  We strongly value and encourage ATSI candidates to apply.