Support Officer (Campus Infrastructure)

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
 
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

You will provide administrative support to the Property and Infrastructure office at our Gippsland Campus by undertaking a variety of activities and coordinating functions. You will provide quality customer service and factual advice to staff, students, contractors and members of the public, making informed decisions on completion and prioritisation of tasks using established University policies, procedures and guidelines.

You will:

• monitor and process work requests in the works management system;

• liaise with relevant stakeholders to provide timely updates on works request and follow up requests on behalf of customers;

• respond to maintenance reports and enquiries; and

• maintain and update contractor information.
   

About you

You will have demonstrated computer skills including familiarity with Microsoft suite and excellent interpersonal, communication and customer service skills, including demonstrated experience dealing with a diverse range of stakeholders.

You will possess demonstrated:

• knowledge of financial processes such as purchasing, invoicing, and reconciliations;

• ability to exercise sound judgement and problem-solving skills;

• organsational and time management skills in a dynamic environment; and

• ability to prioritise tasks to meet competing deadlines.
   

All University positions must hold a valid Employer Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
 

How to apply
 

Please apply by Sunday, 14 June 2026
 

Applicants are required to submit a resume and response to the key selection criteria.

View position description

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

Let our staff tell you more.