Support Worker / Admin Assistant

Job Description

We have a great opportunity for a dynamic and motivated person to join our team on a full-time basis. You will work with our NDIS and Aged Care customers in the community and our customers' homes as a Support Worker and in the office as an Administration Assistant.  This role is perfect for support workers who wish to progress their customer engagement skills in an industry where there are ever increasing career opportunities.

The role:

Support Worker

• Complete services as per customers’ requests within their homes and surrounding communities
• Personal care and daily hygiene activities
• Domestic Assistance
• Supporting customers in attending medical appointments
• Meal preparation
• Facilitate community inclusion and participation
• Maintain appropriate customer records

Administration Assistant

• Client onboarding; working with clients and their families to transition into our services.
• Baseline planning with clients and their families to achieve their stated goals
• Administrative Support Services - including but not limited to Preparing information packs; organise promotional material; Preparing and maintaining files; Providing administrative support to Branch Manager; Conducting surveys
• Information collection and database management - entry level
• Contribute positively to Carers Link

To be considered for this role, you will need:

• Previous experience working within the NDIS sector and a strong understanding of NDIS practices and processes
• Qualification relevant to the industry Certificate III or Certificate IV in Individual Support/Disability Work/Community services or similar or working towards
• Excellent organisation skills with the ability to be flexible, multi-task and prioritise
• A high degree of emotional intelligence, capacity for self reflection and ability to work as part of a team
• Excellent interpersonal communication (listening, written and verbal)
• Willingness to undergo a National Police Check and other industry requirements
• Drivers Licence
• Working with Children Check
• NDIS Workers Screener Card

What we offer:

• Attractive Salary Package
• Employee Assistance Program
• Train while getting paid
• Strong, values-based work culture with ongoing career pathways and continual upskilling

Who’ll you be working for

Carers Link provides quality, personalised care and companionship for people with disability and older Australians living in their own homes to help empower their independence and improve their quality of life.  We are committed to delivering innovative, person-centred services that focus on each person’s needs and goals. 

Carers Link is located in the Eastern Bayside area where you will work for the Administration Assistant part of this Role.  In the Support Worker role, you will be working in the community and in our customer’s homes in the Brisbane region. Applications from Brisbane North also welcome.

Please note that only candidates shortlisted for interviews will be contacted.

Please note only applications with a cover letter will be considered.

For more information about the position please email Kim Walford at [email protected]