Systems Admin/ IT Support

THE COMPANY

An established organisation developing technology solutions for enterprise environments.

On offer:

• Hands-on role supporting IT and configuring infrastructure globally.
• Exposure to projects, upgrades and continuous improvement initiatives.
• Ownership across support, standards, documentation and change.
• Private health insurance
• Onsite role (5 days a week)

THE ROLE

As a Systems Administrator, you'll join a global IT team supporting Australian operations while configuring infrastructure that connects the wider business.

This is a hands-on role combining day-to-day support with project delivery, upgrades, documentation, and ongoing system improvement.

Responsibilities:

• Provide desktop/software and infrastructure support for critical systems.
• Monitor performance, availability, and capacity, performing proactive maintenance.
• Configure and support Windows/Linux servers, Virtualisation platforms, routers/switches, VPN's, firewalls.
• Troubleshoot complex incidents, perform root cause analysis, and implement permanent fixes.
• Plan and deliver system upgrades, including scheduling, coordination, and rollback planning.
• Partner with business stakeholders to understand requirements and recommend solutions.
• Coordinate with vendors and third parties when required.
• Ensure systems align with security, compliance, and internal IT standards (ISO207001 and SOC 2).

YOUR PROFILE

Suitable for a Systems administrator with experience supporting users across Desktop/Software issues, as well as building and maintaining Servers, Virtualisation platforms, Networks.

Ideal for a technical guru, confident communicating with end users and senior management, and capable of 'seeing the bigger picture' to connect and improve Systems and Networks globally.

The following is required:

• IT support and infrastructure configuration experience inside complex enterprise environments.
• Experience building and maintaining Windows/Linux Servers, including Active Directory, DNS, DHCP, Group Policy.
• Solid network configuration knowledge (e.g. FortiGate firewalls, Cisco routers/switches, Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting).
• Experience building Virtualisation platforms (e.g. VMware, Hyper-V, Proxmox).
• Microsoft 365 support experience (e.g. Outlook, Teams, OneDrive, SharePoint).
• Clear communication skills and confidence engaging with business stakeholders.
• Analytical problem solver focused on root cause resolution.
• Organised, process-driven, and able to manage multiple priorities.

Nice to have:

• ITIL Foundation or similar certification.
• ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)
• Exposure to security or physical security systems (access control, CCTV).
• Proxmox Virtualisation experience.

This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $95,000 (plus super).

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Reference Number: 06800-0013360655

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