Systems Support Officer , Queensland Health

The role 

In this dynamic role, you will ulitise the Vendor Invoice Management System (VIM) to conduct thorough research and investigation into accounts payable system matters and processes. Your findings will be instrumental in reporting to management, proposing necessary measures to uphold system integrity and compliance. Additionally, you will provide valuable assistance to accounts payable staff by addressing queries and resolving issues related to VIM processing. Furthermore, your responsibilities will include aiding in the training of invoice templates to rectify any inaccuracies in basic data processing by Optical Character Recognition (OCR).

You will also play a crucial role in processing within the Business Centre Workplace (BC Workplace), ensuring the clearance and validity of all invoices. Leveraging corporate financial systems, you will contribute to the planning and coordination of data capture to develop key performance indicators, ensuring the maintenance of high service delivery standards.

The successful person

You will have demonstrated:

• Proven track record in strategic system support and enhancing service delivery.
• Familiarity with relevant legislation, policies, and procedures for accounts payable.
• Strong relationship-building skills with team members, vendors, and stakeholders.
• Effective communication skills, both written and verbal, crucial for navigating change.

About us

The Department of Health is responsible for the overall management of the public health system in Queensland.  We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace.  Working at the Department of Health is about making a difference.

The Corporate Services Division plays a critical role in facilitating the smooth operation of Queensland Health and the delivery of vital health services. It oversees essential corporate functions, including financial, legal, and human resources services, as well as information management. Additionally, the division manages key governance areas such as risk, audit, and compliance. 

Benefits

• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

How to apply

To apply for this opportunity:

• Please submit your resume (including the details of two referees), and
• A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.