Team Leader, Planning and Environment Division

• Fixed-term, full time, VPS 3 position • Melbourne CBD based role

About Us

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

Expressions of Interest are being sought for a Team Leader for the Planning and Environment Division at VCAT.

The role plays an integral part in leading, supporting and developing registry staff who are responsible for processing applications, hearing notices, correspondence, fees, Member referrals and filing of correspondence.

The role will also proactively oversee and manage the performance outputs and service delivery of registry teams according to operational requirements under the direction and guidance of the Registrar and Deputy Registrar.

The ability to implement change initiatives and undertake project activities designed to improve Tribunal operations and service delivery is a key requirement of the role.

About You

• Demonstrated leadership capabilities 
• Ability to balance multiple competing priorities that range in risk and complexity 
• Technical proficiency interpreting and applying legislation and work practices. 
• A proactive and flexible approach 
• Ability to utilise good judgement and common sense in your decision making 
• Excellent written and verbal communication skills 
• A collaborative working style which you use to develop and maintain productive working relationships