We are hiring a diligent Technical Analyst | ITSM to join our productive team at M&T Resources in Sydney NSW.
Growing your career as a Full time Technical Analyst | ITSM is a fantastic opportunity to develop critical skills.
If you are strong in research, critical thinking and have the right determination for the job, then apply for the position of Technical Analyst | ITSM at M&T Resources today!
Technical Analyst | ITSM
The Company:
This iconic Australian Financial Services Company has a renowned global reputation and is known to be one of Australia’s premier technologically innovative companies. They offer lots of flexibility and provide a dynamic and challenging project environment for their permanent staff.
The Role:
This is a fantastic opportunity for an experienced ITSM specialist to provide analysis on one of Australia’s most significant technology programs, and cloud system implementations.
Working closely with Service Owners, the scope of the role is broad and includes the management and controls over the system, infrastructure, data, monitoring, security, release, continuity and risk activities.
You will need to technically analyse the cloud technology solutions and services and then document (aligned with COBIT & ITIL frameworks) the appropriate life-cycles, models, & processes, to ensure the smooth running of support solutions.
In order to be successful in this role you will need:
- 5+ years of ITSM experience with mission critical applications
- Expertise working with cloud platforms – AWS, GCP
- Strong knowledge of ITIL & COBIT frameworks
- Skills with ITSM platforms – ServiceNow.
- Exposure to Agile practices/tools
- Knowledge of containerisation, Kubernetes and CI/CD
- Understanding of risk management best practices.
- Experience within financial services/clearing & settlements would be ideal
Next steps:
Please submit your resume to Dustin Pineda by clicking the apply now button or call
Benefits of working as a Technical Analyst | ITSM in Sydney NSW:
● Company offers great benefits
● Continuous Learning Opportunities
● Generous Compensation