Technical Business Analyst

Looking for a Technical Business Analyst to work on a large modernisation program! Your new company
A leading Australian financial services organisation undergoing one of the largest operating-model transformations in the industry. As part of the program, the business is transitioning its Master Trust administration and technology services to SS&C Technologies to modernise systems, reduce complexity, streamline cost, and strengthen its long-term strategic positioning.

Your new role
As a Technical Business Analyst, you will play a critical role in defining, documenting, and enabling the future operating model as the organisation transitions core technology and administration services to SS&C's Bluedoor platform. You will work across multiple business functions to map current and future processes, define capability and sourcing models, document RACIs, and support the business in preparing for a large-scale organisational and technology shift.You will facilitate workshops, engage SMEs and stakeholders across operations, technology, product, and governance, and produce high-quality analysis that supports decision-making and ensures readiness for transition.

What you'll need to succeed

• Superannuation experience is essential, ideally across Master Trust, platform administration, operations, or compliance.
• Strong capability in functional and capability modelling, sourcing models, and RACI development.
• Proficiency with Business Analysis tools, including:
• Process documentation and procedure writing
• BPMN process mapping (Visio)
• Miro or similar digital whiteboards
• Agile delivery tools: Jira & Confluence
• Experience supporting large transformation or BPO transition programs.
• Ability to confidently facilitate workshops, engage diverse stakeholders, and communicate complex information clearly.
• A structured, analytical mindset with strong problem-solving skills and the ability to work in fast-paced, ambiguous environments.

What you'll get in return
You'll join a high-performing Transformation & Delivery function working on a landmark program that will reshape the organisation's future. You'll gain exposure to enterprise-wide design, senior stakeholders, a significant outsourcing transition, and cutting-edge financial services technology.

What you need to do now
If you're a Technical Business Analyst with deep superannuation knowledge and transformation experience, we'd love to hear from you. Apply now or send your CV to [email protected].
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