Technical Sales Specialist

Drive Growth. Be the Difference.

At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

Scientific Instrumentation is a dynamic organisation that prides itself on delivering excellence to the scientific community throughout Australasia. We are a team of highly qualified professionals who share a passion for bringing sciences to life in pharmaceutical and biotech companies, as well as industrial, educational, and governmental organisations. In partnership with global leading suppliers, we provide quality technology solutions including instrumentation, equipment, consumables and reagents for research, biotechnology, clinical diagnostics, education, and industrial applications.

The Technical Sales Specialist will provide technical sales and applications coverage and support for all accounts across relevant territory for scientific instrumentation products.

Key Responsibilities:

• Will be the subject matter expert and can understand and communicate technical knowledge with the customer and other stakeholders


• Develop strong customer relationships with all customers across all industries


• Implement sales plans to achieve sales targets for assigned portfolio


• Execute sales activities for assigned portfolio, in support of the Product Marketing plan


• Record opportunities and relevant sales data in appropriate customer relationship management databases (SFDC)


• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies


• Provide technical sales support via presentations, project planning and customer management


• Support continuous improvement activities aimed at enhancing sales processes, sales plans, customer satisfaction, etc


• Support internal stakeholders in relationship development with key customers


• Own the performance & representation of DKSH Scientific Instrumentation suppliers in your territory


• Manage and support Instrument Sales Specialist leads for your territory and ensure follow-up to ensure progress through the sales pipeline


• Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc

Qualifications and Skills:

• Tertiary qualifications in science or experience in related field


• Two years' experience in a similar role or scientific space looking to gain experience in sales


• Possess strong knowledge and understanding of the laboratory product portfolio across multiple disciplines


• Proficient in MS Office productivity tools (e.g Sales Force, Excel, Word and PowerPoint)


• Strong communication and negotiation skills


• Demonstrate account management and relationship building skills


• Basic research and analytical skills


• Be results oriented and passionate about developing your customer base

DKSH is proud to be an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and identities.

Please note: To be considered for this position, you must have the legal right to work in Australia.

If you are excited about this challenging opportunity and eager to contribute to the growth and success of DKSH, please submit your application and your CV.