Technical Service Representative - (AF258 - LiJi-2374-482-1)

Job Brief:
Position: Technical Service Representative
Location: Smithfield, NSW 2164
Job type: Full Time | 38 hours/week
Salary Range: 80K AUD to 85K AUD

Expon is a Sydney based company supplying Antas(R) construction sealants and adhesives in Australia. Our products are used in applications including the construction and installation of precast panels; facade; windows and doors; kitchen and bathrooms; roofing and waterproofing.

Responsibilities:
Providing technical support to customers in selecting and using of Expon construction sealant products including:

• Testing and evaluating construction sealant products;
• Organising and maintaining lab equipment and workplace, maintaining compliance to regulations and protocols in safety;
• Evaluating customer project requirements, selecting and testing Expon products for compatibility;
• Preparing samples, colour charts, test reports and application guidelines for customers;
• Attending construction site to collect samples, to provide application guidelines and to conduct onsite testing.

Developing and maintaining technical documentations to support business development including:

• Authoring and updating Technical Datasheet and Safety Datasheet for Expon products;
• Preparing and distributing regular technical communications for Expon products and applications;
• Maintaining company’s chemical ledger for compliance;
• Documenting and updating testing and application procedures.

Participating in product development by:

• Communicating with internal team and external partners for demand and technical requirements of new construction chemical products;
• Testing and evaluating product samples;
• Following market trend and innovative technologies related construction sealants.

Specifying Expon products for upcoming projects by:

• Communicating engineers, designers and specifiers for technical specifications required for construction sealants;
• Developing specification documents as required;
• Preparing customised proposals for technical approval of Expon products.

Skills Required:

• Minimum 1 year experience in developing, testing and evaluating of industrial sealants and adhesives.
• Minimum 1 year experience in construction industry. Familiar with the application of sealants and adhesives in construction.
• Knowledge of the requirements for construction sealants in National Conduction Code (NCC), relevant Australian, international and industrial standard.
• Minimum bachelor’s degree in engineering or science relevant to chemistry or construction.
• Strong communication skill. Minimum 1 year of previous customer or technical service experience.