Test Automation Engineer

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

An exciting opportunity has been created within our growing IT department for a skilled and detail-oriented Test Automation Engineer. This is a hands-on role, with the successful candidate to participate in designing, developing, and maintaining robust automated test frameworks to ensure the quality and reliability of testing of Dynamics 365 CRM, Power Portals, Dynamics 365 Finance, and in-house developed solutions.

Typically in this role you will:

• Develop and maintain automated test scripts using Playwright for web-based applications.
• Build and enhance reusable automation frameworks for Microsoft Dynamics CRM, FinOps, and Power Portals.
• Design and implement module-driven test strategies to support scalable and reusable automation.
• Conduct E2E, regression, performance, and integration testing across multiple environments.
• Perform API testing and validate integrations across internal and external systems.
• Collaborate with cross-functional teams to understand business requirements and translate them into automated test scenarios.
• Integrate automated tests into CI/CD pipelines to support continuous testing and delivery.
• Analyse test results, identify issues, and work with development teams to resolve defects.
• Maintain comprehensive documentation for test cases, test plans, and automation frameworks.
• Provide mentorship and guidance to junior QA engineers on automation best practices.

• Develop and maintain automated test scripts using Playwright for web-based applications.
• Build and enhance reusable automation frameworks for Microsoft Dynamics CRM, FinOps, and Power Portals.
• Design and implement module-driven test strategies to support scalable and reusable automation.
• Conduct E2E, regression, performance, and integration testing across multiple environments.
• Perform API testing and validate integrations across internal and external systems.
• Collaborate with cross-functional teams to understand business requirements and translate them into automated test scenarios.
• Integrate automated tests into CI/CD pipelines to support continuous testing and delivery.
• Analyse test results, identify issues, and work with development teams to resolve defects.
• Maintain comprehensive documentation for test cases, test plans, and automation frameworks.
• Provide mentorship and guidance to junior QA engineers on automation best practices.

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.