Test Coordinator - Business Systems

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role:

As the Test Coordinator – Business Systems, you will support functional testing from a business perspective across a mix of business-as-usual (BAU) changes, projects, upgrades, releases and integrations.

This is a hands-on role focused on delivering quality testing outcomes by building a strong understanding of how Estia Health’s business systems support day-to-day operations and processes, translating business requirements into practical test scenarios, coordinating testing activities, maintaining test documentation, and providing clear reporting on testing progress, risks and issues.

You’ll work closely with business users, Subject Matter Experts (SMEs), Business Analysts, IT teams, vendors and project stakeholders to build business understanding, support a practical, business-focussed testing approach, and proactively drive testing cycles forward to meet delivery timelines.

We offer hybrid working, with 2 x office days based at our Head Office in Burnley.

What you'll do:

• Coordinate and support functional testing activities from a business perspective across business systems for BAU and project-related changes
• Build knowledge of business processes and how systems support operational workflows
• Create and execute test scenarios based on business requirements and real-world use cases
• Support test readiness, including environments, access and test data
• Work closely with business teams, IT, vendors and project stakeholders to keep testing activities progressing and on schedule
• Maintain test scenarios, scripts, documentation and reporting in Azure DevOps
• Log, track and follow up defects through to resolution, including retesting and validation of fixes
• Provide clear updates on testing progress, risks, issues and release readiness
• Escalate risks or blockers early and follow through to resolution with the support of the team
• Contribute to improving testing practices, templates and tools

What we're looking for (Essential):

• Demonstrated experience supporting or coordinating testing activities in a business systems or project delivery environment
• Strong communication skills, with the ability to clearly articulate information, engage stakeholders and build effective working relationships across business users, IT teams and vendors
• Experience working with business requirements and process flows, and translating these into practical test scenarios and test execution
• Understanding of testing processes, including test preparation, execution, defect management, retesting and sign-off support
• Hands-on experience using tools such as Azure DevOps, JIRA or similar platforms for test management, including test documentation, defect management, progress tracking and reporting
• Strong attention to detail and organisational skills, with the ability to manage multiple priorities and follow through on actions
• Proactive, practical and comfortable working with business stakeholders to keep testing activities progressing

Desirable:

• Exposure to integration testing across multi-system environments
• Awareness of user access, identity management and access control concepts
• Experience working with business users in healthcare, aged care or similar operational environments

What Great Ways of Working Look Like Here

• Owns outcomes and follows through with accountability
• Proactively takes a hands-on approach to support progress and keep things moving
• Shows genuine curiosity to understand how things work in practice
• Fosters strong relationships and collaborates across diverse teams

This role suits someone who enjoys getting into the detail, understanding how systems support real-world workflows, and working with others to get to a practical outcome.

Benefits available:

• Discounted gym memberships at Goodlife and Fitness First

• Retail savings with the Blue Light Card

• Discounted car hire

• Employee Assistance Program for you and your family

• Free Wellbeing App to support your mental and physical health

• Novated leasing for vehicles

• Workplace banking support

• ACN membership discounts for nurses

• Discounted health insurance with nib health

• Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.