Test Team Leader

Lead a high-performing test team to deliver quality manual testing Your new company
At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless.
With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just about being part of a global business leader; with over 12,000 people across 32 countries, you'll be making a difference in the world of work.
Your new role
Joining Hays, means you'll be part of a forward-thinking business that's going places.
Our global network and ways of working mean you'll be part of something bigger, whilst taking pride in the work you do within a collaborative team.

As the Test Team Leader, we will empower you to think beyond, redefine standards and evolve the status quo. This is a full time 12 month role covering parental leave commencing immediately and based in our Hays Parramatta office.

We're looking for a strong leader to take charge of our Hays Front Office Test Team, guiding the delivery of high-quality system and user acceptance testing across new and enhanced Front Office systems. In this role, you'll define the testing strategy, approach, and methodologies to ensure all solutions are robust, fit for business use, and aligned with operational objectives.

You'll also be responsible for driving team performance-ensuring the Front Office Test Team consistently delivers on its commitments, meets required outcomes, and supports the business with confidence and clarity.

Key Responsibilities include:

• Lead, support, and supervise the Front Office Test Team, allocating work, managing resources, and ensuring daily updates and smooth team operations.
• Oversee and perform manual testing activities including test planning, script creation, execution, and maintaining an accurate test script library.
• Manage defect identification, tracking, and retesting, ensuring timely bug reporting and clear communication with the development teams.
• Collaborate closely with development teams and product stakeholders throughout sprints, demos, and release cycles.
• Coordinate testing across APAC for systems including the Hays website, CRM and integrated platforms, while supporting new products and technology rollouts.
• Ensure documentation accuracy, adherence to processes, and effective use of Azure tools to deliver high-quality testing outcomes.

What you'll need to succeed

Proven experience leading and supporting a testing team, with strong people-leadership and coordination skills.

Solid background in manual testing, including test planning, execution, and defect management.

Strong test scripting capability, with the ability to work from requirement documentation to create, review, and maintain accurate test scripts.

Previous hands-on experience testing CRM or ATS platforms, preferably in complex, integrated environments

What you need to do now
If you're looking for a role that challenges and helps you to make an impact, let's create tomorrow together. There's no telling where a career at Hays might take you.
Contact Sandy Luhr, Senior Talent Acquisition Partner by submitting your application via the Apply Now button.

By joining Hays, you'll be part of an inclusive culture that celebrates diversity. We invite people of all genders, ages, cultures, abilities, backgrounds, and experiences to apply. This includes Aboriginal and Torres Strait Islander peoples, people who belong to LGBTQIA+ community, neurodiverse individuals, and people with disabilities. If you require support and/or adjustments throughout our recruitment process please contact [email protected]
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