Position Description

What is my position?

Tradesperson

Who do I report to?

Leading Hand on duty

What is the purpose of my position?

To contribute to the growth and profitability of the Company wherever possible, though improving customer satisfaction and Company reputation.  To be successful in this role requires completing all required functions accurately and on time. As an employee, I have the duty to cooperate with the employer in the implementation of the employer’s safety systems, ensuring reasonable care for the health and safety of myself and any person who is under my control.

What is my mission when doing my job?

By using my varied knowledge and providing coverage in the variety of functions required of the role, I will significantly contribute to the effective and efficient operations of Eagle Farm Workshop.

Who do I regularly deal with?

Workshop

Operations

What do I need to achieve this?

Ability to quickly learn Company procedures, policies and systems

Ability to work independently and as part of a cohesive team

Initiative when working unsupervised

Ability to delegate work

Excellent oral and written communication

Excellent time management and organisational skills

High level of attention to detail

Follow instructions and apply practical judgement

Ability to apply knowledge and applications of safety standards

Ability to provide quality customer service both internally and externally

Knowledge of spare parts

Mechanical knowledge

Ability to attend to breakdowns unsupervised

Good knowledge of Detroit motors, Eaton and Rockwell differentials

Good knowledge and understanding of differentials and gearboxes

Good knowledge of electrics and air conditioning systems

Air conditioning certificate and accreditation (Air Conditioning Tradespersons)

Sound knowledge of auto electrics

Excellent diagnostic skills

What would be helpful to have to achieve this?

Motor Vehicle Licence – HR, C Class

Relevant trade qualification

First Aid

Basic Computer knowledge

What does my job involve?

Service and Repair Coaches

SKILL

MEASURES

Coaches are in sound working order

100% compliance with safety standard

No delays, accidents or breakdowns because of mechanical work

Detect mechanical and electrical faults

100% compliance with safety standard

No delays, accidents or breakdowns because of mechanical work

Repair / replace parts when needed

100% compliance with safety standard

No delays, accidents or breakdowns because of mechanical work

Replace tyres

100% compliance with safety standard

No delays, accidents or breakdowns because of mechanical work

Body repairs

100% compliance with safety standard

No delays, accidents or breakdowns because of mechanical work

Record keeping

100% accuracy in entering data onto the Workshop system, tracking and retrieving simple data

Showing my commitment to Workplace Health and Safety

SKILL

MEASURES

Demonstrate safe workplace practices:

• Liaise with the Safety Officer on a frequent basis


• Report safety incidents in writing


• Comply with any lawful safety direction, instruction or training


• Wear Personal Protective Equipment


• Not interfere with any equipment provided for safety


• Not wilfully injure yourself

100% Compliance with company policies and procedures

No avoidable accidents or incidents

No increase in Workcover claims

Lift items in accordance with safe manual handing practices

Reduction in Workcover claims submitted

Observation from colleagues/superiors

Abide by weight and size restrictions for freight and mail

Adherence to weight and size restrictions and  take action if restrictions are exceeded

Keep the workplace clean

Maintain cleanliness of work areas

Report Workplace Health & Safety issues to the Safety Representative

My other Personal Attributes

SKILL

MEASURES

Display a positive and helpful attitude to other staff

Feedback from internal and external clients

No grievances/complaints lodged

Solve problems within appropriate time frames and develop several alternative solutions to problems

Observation from manager/supervisor

Ensure attire is well maintained and worn appropriately

No breaches of company uniform policy

Adapts well to changes in their job or work environment

Observation from manager/supervisor

Work effectively with others

Observation from manager/supervisor

No grievances/complaints lodged

Willingness to accept responsibility and displays initiative

Feedback from internal and external clients

Follow lawful and safe direction from Management

No disciplinary action

Acknowledgement

I acknowledge that the above document has been reviewed and represents a true statement of the expectations of the Tradesperson – Eagle Farm and I agree to accept the responsibilities as outlined.

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   Signed - Tradesperson – Eagle Farm                               National Fleet Service Manager

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           Please print your name in full.