Trainer - Property Management Assistance

About Us

Rex RealTrust is part of the Rex Group, alongside Rex Software and Cirrus8. We specialise in outsourced trust accounting solutions, supporting real estate agencies with accurate, compliant, and efficient financial management across Australia.

We’re growing quickly and are focused on building high-performing teams supported by strong systems, great training, and a collaborative culture.

About the Role

We’re looking for a Trainer – Commercial Property Management to design and deliver high-quality training that builds capability across our Property Management Assistants (PMAs).

This role is key to helping new starters get up to speed quickly and ensuring our teams are confident, capable, and delivering a consistently high standard of work.

You’ll combine your hands-on commercial property management experience with a passion for training and development to create engaging learning experiences and drive real performance outcomes.

What You’ll Be Doing

Training design and delivery

• Design and deliver structured onboarding and ongoing training programs


• Create engaging learning content including LMS modules, videos, guides and assessments


• Facilitate live training sessions (virtual and in person)


• Provide 1:1 coaching and support to team members

Commercial property management expertise

• Translate complex processes into clear, practical training content


• Train teams on Rex Cirrus8 workflows and best practices


• Support consistent, high-quality task execution across PMAs

Collaboration and alignment

• Partner with Operations and QA to identify training needs


• Align training with competency frameworks and business standards


• Support consistency across onshore and offshore teams

Continuous improvement

• Review training effectiveness using feedback and performance data


• Update and improve content based on insights


• Maintain accurate and up-to-date training materials

Compliance and quality

• Ensure training aligns with relevant legislation and company policies


• Support quality control and risk management practices


• Contribute to strong operational governance

What You’ll Bring

Experience

• 2+ years experience as a Property Manager or Property Management Assistant (commercial)


• Strong hands-on experience using Rex Cirrus8


• Previous training or L&D experience highly regarded

Skills and competencies

• Excellent communication and facilitation skills


• Ability to simplify complex information into practical learning


• Strong attention to detail


• Confident working cross-functionally with multiple stakeholders


• Passion for developing others and improving performance

Why Join Us

• Hybrid work structure with flexibility


• Be part of a growing, high-performing SaaS business


• Opportunity to shape training programs and make real impact


• Work with a collaborative, supportive team across multiple regions

If you’re passionate about commercial property management and love helping others succeed, we’d love to hear from you.