Training & Development Manager - with Growth Opportunities

About the Business

Care Consultancy is a Tasmanian owned and operated company providing management services to in home aged care service providers and assessment organisations.

Location of Role

The role is to be performed in our Launceston Office.

Employment Status

Permanent Full Time or Part Time.

About You

You are an enthusiastic and dedicated Individual with a real passion for what you do. With the ability to work in and contribute to a dynamic and professional team you will thrive in this environment.

Key Purpose

The Training & Development Manager oversees the creation and maintenance of scalable, suitable solutions for induction, training, and promoting the growth of all employees across business streams and programs. This includes the management and improvement of mandatory & optional training programs for all employees and the monitoring of mandatory training.

Core Functions

• Maintain the training and learning pulse within Care Consultancy and Care Consultancy clients by contributing to the embedding of a learning culture.
• Prepare the annual Training and Development Plan for Care Consultancy and Care Consultancy clients in consultation with relevant managers and team leaders.
• Coordinate delivery of the annual Training and Development Plan for Care Consultancy and Care Consultancy clients within budget.
• Work closely with the Care Consultancy Quality & Risk Manager to ensure Care Consultancy and Care Consultancy clients are able to meet relevant Aged Care Quality Standards as part of the audit process. 
• Oversee the Corporate induction program (conducted by Care Consultancy P&C Officers) and review on a regular basis.
• Conduct and support Managers and Team Leaders to conduct in-house training and learning sessions as required.
• Evaluate training methods and initiatives and measure their effectiveness, bringing forth operational and strategic recommendations for training and staffing methods and approaches where necessary.
• Track training attendance in all on-going training initiatives and prepare reports monthly as required by senior management, team manager and team leaders.
• Conduct training needs assessments  annually in consultation with managers, team leaders and employees and provide feedback to employees
• Schedule training sessions, organise IT and other equipment, and manages course enrolment.
• Plan, organise, facilitate and order supplies for employee education and training events.
• Develop and contribute to organisational communications  of training and development events and resources.
• Conduct follow-up feedback of all completed training to evaluate and measure employee attendance, performance, and  satisfaction (training KPIs).
• Oversight the Learning Management System.
• Research and develop appropriate resources to support training eg. toolboxes, ppts, fact sheets.

Essential Requirements

• Current AHPRA registration with senior/high level experience within scope of practice.
• Significant demonstrated senior experience in aged care service delivery, assessment, care coordination and management, team leadership, clinical governance and services management, and /or; significant demonstrated experience and success in developing and delivering positive education and professional development outcomes.
• Excellent decision making, time management and organisational skills.
• High level verbal, written and interpersonal communication and relational skills and the ability to interact proactively with employees at all levels.
• Demonstrated proficiency in developing and delivering training programs and learning materials via mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, etc.
• Highly proficient in the use of Ms Word, Ms Excel, and PowerPoint, which are all necessary in the creation of both visually and verbally engaging training materials and reports for senior training and development management.
• COVID-19 Vaccination x 3 doses.
• Two (2) professional referee checks, preferably from most recent employment or education institution.
• Evidence of visa conditions (if applicable).
• National Police Certificate within the last 3 months.
• Current Motor Vehicle Drivers Licence.

How to Apply

Provide a letter (2 page maximum) outlining your suitability for the position with consideration to the Core Functions and Essential Requirements listed above and why you are interested in applying for this opportunity.  This should include what you would bring to the role. Please also provide your current Resume.

Any Questions on this Vacancy

Please contact Jenny Hill on 0468 930 600 or [email protected].

Closing Date for Applications

By 9am Monday 20 May 2024.