Training Services Manager- Identified

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. 

• 1x Ongoing Full Time position 


• Location: Orange


• Salary ranges from $133,348 to $146,945 plus employers’ contribution to superannuation and annual leave loading

About the role

As the Training Services Manager you will take the reins in leading a high-performing team and driving outcomes amidst a dynamic period of change management and continuous improvement. You will drive the implementation and delivery of vocational education, training, and employment programs tailored for apprentices, trainees, and their employers. In this vital community facing position, you will build meaningful relationships across both Aboriginal and non-Aboriginal communities to raise awareness of life changing opportunities offered by TSNSW. Your work will directly empower individuals by championing specialised Aboriginal programs and connecting local community members to valuable training and career pathways.

For further information please click here to view the role description. 

About you

To be successful in this role, you will bring a strong background in people management, backed by previous experience leading a team to drive operational excellence.

You are a natural relationship builder and connect easily connect with diverse communities and stakeholders to boost training participation and completion rates. You also bring a sharp eye for detail, ensuring seamless regulatory and contractual compliance across employers, students, and training providers. 

The ideal candidate will demonstrate:

• An understanding of vocational education and training, with a commitment to staying informed on industry trends and regulatory changes.


• A solid understanding of the Apprenticeship and Traineeship Act is highly desirable.


• Strong leadership and team management skills, with a track record of driving excellence in service delivery and regulatory compliance.


• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• This is an identified Aboriginal or Torres Strait Islander position. Aboriginality/Torres Strait Islander descent is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977.  Aboriginal and/or Torres Strait Islander applicants must provide documentation upon appointment. More information can be found in the policy library under Confirmation of Aboriginal and/or Torres Strait Islander Descent.


• A Working with Children Check is an essential requirement for this role.


• Current driver's licence and a willingness to travel.


• Demonstrated understanding of and commitment to the value of public education. 

Benefits

• Flexible working arrangements


• 35 hour working week


• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading


• Flex Leave entitlements, generous holidays & leave conditions


• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. Please also answer the below question:

1. As a manager, creating a positive, accountable and high-performing team culture is essential. Describe an initiative you have implemented to improve team performance, engagement or collaboration (300 words maximum)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date: Tuesday, 25th of August 2026 at 11:59pm. 

For role enquiries please contact Dan Bennett at [email protected] and for recruitment process enquiries please contact Krystal Bourke at [email protected].

Information Session

On Tuesday, 18 August at 10:00am, the Aboriginal and Torres Strait Islander Recruitment and Advisory team will host an online Yarn Up (information session) about this role. The session will provide a detailed overview of the recruitment process, including applying for the Position/Role and interview to build confidence in your application.

To register your interest, please fill out the registration form and we will be in touch with further details and the meeting link. Alternatively, you may email the team at [email protected] with subject line "Yarn Up" noting the job reference number - 15391.

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.