Tribe Lead, Mortgages and Insurance

Company : Ing Group

Job Type : Full Time

Sydney

Number of Applicants

000+

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Job Description - Tribe Lead, Mortgages and Insurance

Internal Expressions of Interest

Due to an internal transfer, we are seeking suitably qualified applicants for the role of Tribe Lead - Mortgages & Insurance . This role is accountable for leading the end-to-end mortgages business while also overseeing ING's insurance portfolio, playing a pivotal part in shaping and delivering ING's broader enterprise agenda. Key focus areas include strengthening alignment across the mortgages, digital and insurance ecosystems to ensure cohesive strategy, seamless customer experiences and effective execution across these interconnected areas as we pursue our growth ambitions.

What You'll Do

Lead the full mortgage ecosystem including pricing, portfolio, origination, sales channels, in life experience and first line risk line.

Drive sustainable 2× system growth by improving margins, strengthening risk culture and uplifting customer and broker experience.

Accelerate digital and AI enabled transformation to materially improve time to yes and origination flow to yes and origination flow.

Champion operational excellence and safe business practices across ~140 FTE in sales, credit, in life and transformation.

Support enterprise growth by embedding insurance within mortgage journeys and enabling digital sales pathways such as Realtime quoting and self-serve experiences.

What We're Looking For

Tribe-Lead level experience

Deep mortgage and lending expertise, with strong commercial acumen across origination, pricing, portfolio and distribution.

A transformation minded leader experienced in digital, data or AI driven change at scale. minded leader experienced in digital, data or AI driven change at scale. minded leader experienced in digital, data or AI driven change at scale. minded leader experienced in digital, data or AI driven change at scale. minded leader experienced in digital, data or AI driven change at scale.

Strong risk leadership with the ability to embed disciplined, customer centric decision making. centric decision making. centric decision making.

Experience enabling insurance growth levers such as embedded cross sell, digital sales journeys or multiproduct retention initiatives. Sell, digital sales journeys or multiproduct retention initiatives.

Applications close Tuesday 24 February 2026

Original job Tribe Lead, Mortgages and Insurance posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Tribe Lead, Mortgages and Insurance

Job Description - Tribe Lead, Mortgages and Insurance

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