Uniform Shop Assistant

Join our Team

UMS is a leading specialist in custom school uniforms with a well-earned reputation for providing high quality products with excellent service. As a second-generation family business, we are known for our dedication to building long term relationships with our customers.

About this role

We are seeking a “Sales and Service Expert” for a casual position of approximately 15 hours per week, based primarily in Ipswich and surrounding areas. Extended hours will be required in peak periods.

This is a fast-paced role with plenty of variety and requires a well organised, process driven person, who enjoys sales and helping customers with their selections in store. Onsite training will be provided.

Key Responsibilities:

• Provide excellent customer service.  
• Serve customers in the uniform shop, conduct uniform fittings and process sales through our POS system.
• Be able to follow processes and procedures as per store guidelines.
• Receive stock, replenish stock in the shop and process online orders.
• Reconcile daily sales and record cash takings.
• Answer phone calls and emails in a professional and timely manner.
• Maintain a clean and professional store presentation.
• Must have outstanding “follow up” skills to keep customers informed of any upcoming deliveries.

Skills and Experience:

• Excellent customer service and communication skills.
• Must be reliable
• Be able to identify sales opportunities.
• Well organised and good attention to detail.
• Minimum of 3 years previous retail experience
• Moderate computer skills Microsoft Office, Excel and Word proficient.
• A Police check and Working with Children check will be required before commencing but we will help obtain this with the successful applicant.
• Current driver's license and vehicle required.

If you are looking for a long-term role, have a Can-do attitude and enjoy sales and customer service, then click apply.