V- Community Lunch Team Leader

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
 

The Community Lunch Team Leader coordinates and leads a team of volunteers to deliver a weekly community lunch program. The role is responsible for planning menus, managing available food resources, coordinating shopping within an approved budget, and leading volunteers in the preparation and serving of nutritious meals. The role supports a welcoming and inclusive environment where community members can connect over a quality meal.

Program Planning, Food Resource Management, Meal Preparation and Service

• Plan and coordinate a weekly community lunch menu.
• Review donated food items and determine how they can be utilised in meal preparation.
• Check produce available from the community garden and incorporate suitable vegetables, herbs and fruit into menu planning.
• Ensure menus are nutritious, practical and appropriate for the number of attendees.
• Monitor stock levels and identify additional ingredients required for each meal.
• Oversee the preparation, cooking and presentation of meals.
• Ensure meals are served within agreed timeframes

Provide Quality Service

• Purchase food and kitchen supplies using approved vouchers provided by the program.
• Manage spending within the allocated budget across the program term.
• Support a welcoming dining experience for community members. Respond appropriately to participant questions and concerns.
• Ensure kitchen, dining and storage areas are left clean and hygienic following service.

Volunteer Team Leadership

• Lead and coordinate volunteers involved in the weekly community lunch.
• Allocate tasks and provide clear direction to team members for food preparation, serving, cleaning and pack-up activities.
• Foster a positive, welcoming and inclusive team environment.
• Identify any training or support needs and communicate them to the supervisor.
• Encourage teamwork and recognise volunteer contributions.

Administration & Budget

• Maintain basic records relating to attendance, purchases and food donations as required.
• Communicate regularly with the supervisor regarding program needs and outcomes.
• Assist with rostering and volunteer coordination where required.
• Maintain confidentiality of information at all times.
• Maintain records of purchases and provide receipts or documentation as required
• Purchase food and kitchen supplies using approved vouchers provided by the program and manage spending within the allocated budget across the program term.
• Advise the supervisor of any anticipated budget pressures or resource shortages.

• Experience in relevant field highly regarded.
• Experience in leading and mentoring teams in a food services environment required.
• Relevant qualifications as required ie Food Handling Certificate.
• Experience in administration, use of Microsoft Word and Excel and customer service preferred.
• Good communication skills, both written and verbal.

Manage Self

Shows commitment to achieving challenging and complex goals

Demonstrates a high level of personal motivation

Demonstrates Accountability

Makes sound financial and resourcing decisions, exercises delegations appropriately and monitors outcomes

Supervises care, maintenance and replacement of resources

Takes proactive steps to record, manage and monitor risks

Innovate and Continuously Improve:

Shares learnings to inform future improvements

Consults with stakeholders to assist development of clear and workable models, programs, policies and procedures

Provides expert input to influence industry or sector development

Influence Others:

Uses appropriate interpersonal styles and methods to assert own ideas, give and receive constructive feedback and gain the agreement or acceptance of others

Influences others with a fair and considered approach and sound arguments based on facts, knowledge and experience

Lead Safety and Wellbeing:

Identifies and follows safe work practices; takes action to address hazards, near misses and incidents.

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:

• As this role involves use of and access to site assets, it requires a Police Check

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.