Vacancies Trade Centre Assistant

About the Role

We are seeking a motivated and reliable Trade Centre Assistant to support the day-to-day operations of our Trade Centre. This role is key to ensuring efficient product handling, excellent customer service, and smooth warehouse and distribution processes. You will work closely with the Trade Centre Manager and team to meet service level expectations and maintain operational excellence.

Key Responsibilities

• Assist in the daily operations of the Trade Centre


• Support on-time, in-full delivery and service expectations for customers


• Maintain high standards of customer service through effective communication and accurate end-to-end order processing


• Process and generate documentation (e.g. ROSAs, Dangerous Goods paperwork, sales and delivery dockets, consignment notes)


• Manage damaged stock appropriately


• Liaise with customers and handle enquiries and complaints professionally


• Undertake cycle counts and participate in stocktakes


• Perform purchasing, dispatch, and invoicing tasks as required


• Receive goods documentation and replenish stock (shelf packing)


• Pick, pack, and dispatch orders; put away incoming stock


• Tint paint and safely load/unload vehicles


• Assist with reporting, data entry, and analysis (including replenishment and SLOB stock listings)


• Maintain CHEP pallet hire account


• Support continuous improvement initiatives within the Trade Centre


• Contribute to safety standards and 5S housekeeping practices


• Communicate effectively with suppliers


• Operate the Trade Centre in the absence of the Manager when required


• Carry out general warehouse duties as needed


• Ensure spills are managed promptly and environmental risks are mitigated


• Follow all health, safety, and environmental procedures


• Conduct routine maintenance checks on equipment and report any issues

About You

• Solid understanding of stock movement and storage processes


• Ability to perform manual handling tasks


• Current Forklift Licence (essential)


• SAP experience (desirable)


• Strong computer skills and ability to learn new systems


• Customer-focused with the ability to manage multiple priorities


• Team-oriented with a proactive attitude


• Strong communication and interpersonal skills


• High attention to detail and strong organisational skills

Why Join Us

• Supportive team environment


• Opportunity to develop your skills across operations and customer service


• Dynamic and hands-on role with variety in daily tasks