Venue Manager

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

We currently have a rare and exciting relocation opportunity for a professional and experienced leader to join Oaks Gladstone Grand Hotel as a Venue Manager - Multi Site on a full-time basis. We are looking for a driven and successful manager, with experience in building a team and running venues at optimum efficiency. 

This integral position will be responsible for the management of multiple venues across the business. Key focus areas include developing and implementing revenue-generating strategies, identifying and addressing operational improvements, establishing effective policies, and leading a high-performing team through strong, inspiring leadership.

Responsibilities Include:

• Leverage your hospitality management expertise to develop and execute strategic plans that drive venue success.
• Managing the day-to-day operations, financial performance, and overall presentation of all venues.
• Managing financial forecasting, budgeting, and cost control to ensure profitability.
• Identifying opportunities for operational improvement throughout all venues and implement effective, scalable solutions.
• Overseeing workforce planning including rostering, recruitment, and staffing requirements.
• Inspiring, leading, and developing a high-performing team culture, focused on excellence and accountability.
• Ensuring full compliance with all licensing obligations and associated industry legislation.

Please note, this position is based in Gladstone.

Successful applicants will require the following skills, experience and qualifications:

• Minimum 5 years multi venue, food and beverage senior management experience, including gaming.
• Current RSA, Gaming Licence and RMLV Approved Manager accreditation.
• Proven experience in building and growing gaming and hospitality venues to reach their full potential.
• Ability to generate and implement revenue building ideas throughout the venues.
• Strong staff management experience, with the ability to lead, develop and motivate a high preforming team.
• Exceptional communication skills, both written and verbal.
• Strong time management skills.
• Tertiary qualification in Hospitality/ Business Management (not essential but will be viewed favourably).

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Competitive Compensation: A highly competitive, negotiable remuneration package tailored to your experience and expertise.
• Career Development: Comprehensive professional induction and ongoing training to fuel your career progression, plus potential financial support for education aligned with Minor Hotels’ business needs (eligibility applies).
• Exclusive Discounts:
  • 50% off accommodation at all Minor Hotels brands across Australasia, with a 20% discount for friends and family.
  • Discounts on international accommodation, food and beverage outlets worldwide.
  • Savings and cashback at over 400 popular retailers in Australia and New Zealand
  • Discounts on entertainment and experiences.
  • Discounted furniture purchases to enhance your personal space.
  • NIB insurance discounts for added financial security.
• Leave Benefits: Generous paid leave, including parental leave and birthday leave.
• Wellbeing and Support:
  • Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
  • Exclusive benefits at Elysia Wellness Retreat, including accommodation, dining, wellness activities, spa treatments, and one-on-one wellness consultations.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.