Venue Manager

Position: Venue Manager

We are currently seeking a highly motivated and experienced Venue Manager to join our team at Bounty of the Sun Japanese Izakaya in Balaclava. This is an exciting opportunity for an individual who thrives in a fast-paced environment, enjoys working within a team, and has a passion for delivering exceptional customer service.

A well established business with a focus on providing great service, the successful candidate will be a natural people person who has a knack for organisation.

Responsibilities:

• Managing day-to-day operations of the restaurant, ensuring smooth running of all front and back of house functions.
• Leading and motivating a team of staff members to provide high-quality food and beverage service.
• Controlling stock levels and ordering supplies as needed.
• Developing and implementing effective rosters to ensure adequate staff coverage.
• Maintaining high standards of cleanliness and hygiene throughout the venue.
• Ensuring all health and safety regulations are adhered to.
• Building strong relationships with customers to encourage repeat business.
• Collaborating on promotional activities and events.
• Managing budgets related to food costs, labor costs and other operational expenses.
• Overseeing maintenance and repairs of restaurant equipment as needed.
• Handling any customer complaints or issues in a professional manner.