Vice President, Client Service

Transaction Administration and Control Thoroughly review new transaction documents related to the most complex Corporate Trust accounts, clients and/or relationships to ensure that transaction can be supported within current operating model. Understand the administration requirements. perform and/or oversee all account administration activities. manage and oversee client inquiries, resolve situations independently and smoothly as they occur, escalate promptly where appropriate. participate in compliance reviews as required Work with Global Service Delivery and other groups within Global Client Solutions and related parties to monitor/control tickler compliance of assigned accounts. Ensure that clients receive an excellent service. Develop and maintain strong working relationships with other industry participants as applicable for assigned deal portfolio - e.g. law firms, institutional investors, investment bankers, custodians, lenders, borrowers etc. At least 8-10 years of relevant experience in Corporate Trust in the financial services industry. Strong client servicing and communication skills, be able to able to manage tasks, meeting deadlines and have a high level of attention to detail. Product expertise in the syndicated loan / securitisation / fixed income products Understanding of the payments landscape for both domestic and international payments and Austraclear