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Ward Clerk (Grade 1), Surgical and Critical Care

Job Description - Ward Clerk (Grade 1), Surgical and Critical Care


Employment Type -  Permanent Part Time


Hours per fortnight - 21 


Job Category - Administration - Ward Clerk


Req Id - 8798 


 


 


 



  • Build your career with Victoria’s largest regional health service

  • Join a supportive, high-performing team making a real community impact

  • Fantastic permanent part-time role | 21 hours per fortnight - apply now!


 


 


About the role 


As a Ward Clerk, you will provide consumer-focused administrative and clerical support to ensure a smooth patient journey and efficient ward operations. Working closely with the Nurse Unit Manager, nursing staff and multidisciplinary team, you will play a key role in supporting patient flow and day-to-day coordination on Baxter Wing 5.


 


Key Responsibilities



  • Provide confidential, accurate clerical, reception and administrative support within the ward environment

  • Welcome patients and visitors, ensuring timely direction and smooth patient flow

  • Manage telephone enquiries professionally and deliver high-quality consumer-focused customer service

  • Coordinate appointments, admissions, discharges and medical record documentation using Barwon Health IT systems

  • Maintain accurate patient records, validate accounts and ensure compliance with organisational policies and legal standards

  • Support the multidisciplinary team through effective communication, flexibility and participation in workflow improvement initiatives


 


What we’re looking for



  •  Advanced computer skills in software applications including Microsoft Office and the ability to learn organisation specific specialist applications within the ward.

  • Highly developed written and verbal communication skills.

  • Ability to prioritise and organise work in a systematic, accurate and timely manner.

  • Ability to maintain a professional, confidential and courteous manner in an environment that can have competing demands. 


 


 


Position Description


Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.


 


 


Barwon Health staff benefits



  • Excellent working conditions and a strong sense of job satisfaction

  • A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program

  • Extensive professional development opportunities

  • Attractive salary packaging benefits

    • Living expenses capped at $9,010

    • Meals and entertainment capped at $2,650




 


For more information about working at Barwon Health, please click Here


 


 


Diversity and Inclusion


Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.


 


Child Safety


We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)


 


 


Additional information


If you need adjustments to participate in the recruitment process, please contact us at [email protected]


 


All appointments are subject to:



  • Satisfactory Police Record Check

  • Immunisation Status Clearance

  • Working with Children Check (if applicable)


 


To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.


 


 


Contact person: Jarrod Trudgeon (Acting NUM)
Email: Jarrod.Trudgeon
@barwonhealth.org.au


 


Application closing date: 19 July 2026


 



Internal applicants: 
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers page through One Point (intranet) before applying. 


 




Shortlisting may commence prior to the closing date - early applications are encouraged. 




Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.



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