Workforce Manager

Job Summary:

About Kicks Entertainment
Kicks Entertainment lives and breathes live music. Join the team bringing you some of Australia's hottest festivals, including Spilt Milk, Harvest Rock and Strummingbird. We move fast, we care deeply about the experiences we create, and we're growing. If you share our passion for live music, we'd love to have you along for the ride.

About the role

We're looking for an organised and people-focused Workforce Manager to join the team at Kicks Entertainment on a fixed-term contract for the 2026 event season, based in Sydney.

This is a hands-on, end-to-end role responsible for planning and delivering the casual workforce across Kicks' growing festival portfolio. Starting part-time (approximately 3 days per week) through June and July, you'll ramp up to full-time from August through the peak of the season, owning everything from recruitment pipelines and rostering to onboarding, event-day delivery and a structured post-season handover wrapping up in mid-January 2027.

It's a role that suits someone who thrives in a fast-moving environment, loves the energy of live events, and knows how to get the right people in the right place at the right time. If that sounds like you, apply now with your resume and a cover letter outlining why you're the perfect fit for this role.

What you’ll be doing

• Workforce planning: Build detailed event staffing plans with event managers, defining roles, headcount and capability requirements across the full season.
• End-to-end recruitment: Own sourcing, advertising, screening, interviews and offers for casual staff, including re-engaging alumni and managing agency relationships where needed.
• Rostering and onboarding: Set up and manage a rostering system to handle scheduling, shift allocation and compliance, and oversee onboarding from offer through to event mobilisation.
• Event-day delivery: Manage the casual workforce on event days, ensuring rosters are delivered, issues are resolved and quality standards are maintained across all sites.
• Budget and reporting: Track casual staffing costs against event budgets and provide payroll reports, accreditation lists and post-event analysis.
• Structured handover: From October, work alongside the incoming GM Workforce and Business Services to document all workflows, systems and lessons learned, completing a full handover by mid-January 2027.

What you’ll bring

• Workforce management experience: Minimum 3 years in workforce management, event staffing or operational HR, ideally within events, hospitality or a casual-heavy environment.
• Recruitment capability: Strong end-to-end recruitment skills, including high-volume sourcing, screening and onboarding.
• Organised and systems savvy: Hands-on experience with rostering or workforce management platforms, with the ability to juggle multiple events and timelines simultaneously without dropping the ball.
• Budget awareness: Comfortable tracking costs and reporting against event budgets.
• Event industry experience: Background in events, live music or entertainment is highly regarded, and a realistic understanding of what working in live events actually looks like on the ground.
• Travel ready: Comfortable with national travel during the event season as part of delivering events on the ground.
• Qualifications: Tertiary qualifications in Human Resources, Business, Event Management or a related field, or equivalent industry experience.

The Benefits

• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• A flexible approach to when and where you work, designed to support balance in all aspects of life.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
• Comprehensive benefits, from volunteer days to wellness programs and mental health support.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

#LNAPAC #LI-TO1

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.