Key Account Manager

Montu is Australia’s largest medical cannabis company. With operations in Australia and Europe, we take a technology-first approach to improving the medical cannabis patient experience – whether it’s by delivering best-in-class online clinical care, or through our industry-leading product lines and innovative supply chain management tools.

Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the medical cannabis experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. 

Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.

This role is an Australia-based, fully work-from-home position, however there will be occasional travel (on the road) with access to co-working spaces in Sydney, Melbourne and Brisbane. 

Job Description

Montu is seeking a dynamic and results-driven Key Account Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service to our partners.

Driving Growth:

• Drive order volume growth within your designated territory by fostering strong relationships with existing pharmacy partners and meeting monthly targets.
• Actively seek out and onboard new pharmacy partners to the Leafio platform, converting leads into valued partnerships.

Relationship Building:

• Cultivate and maintain a solid and trusting relationship between Montu and our pharmacy partners, serving as their dedicated point of contact.
• Address partner issues and complaints promptly, ensuring resolutions are achieved to maintain positive relationships.

Strategic Initiatives:

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience for our pharmacy partners.
• Engage in strategic planning to improve pharmacy results and drive mutual success.

Data Analysis and Reporting:

• Generate detailed forecasts and present them to internal stakeholders to inform strategic decision-making.
• Prepare and deliver regular reports on account progress, goals, and quarterly initiatives to share with internal teams, stakeholders, and for potential use in case studies or training sessions.

Partnership Expansion:

• Proactively expand existing partner relationships through upselling and cross-selling opportunities.
• Identify, nurture, and convert new pharmacy partners, leveraging your industry knowledge and network to expand Montu's footprint.

Qualifications

• 4 + experience in key account management,  highly desirable if you have experience in the  pharmaceutical or healthcare industry.
• Strong communication and relationship-building skills.
• Demonstrated ability to drive commercial outcomes and meet sales targets.
• Proficiency in conducting market analysis and staying abreast of industry trends.
• Bachelor's degree in a relevant field; additional certifications are a plus.

Additional Information

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.

Other benefits include:

• Unlimited access to the SAGED and Greenhouse learning platforms.
• Discounts with over 450 retailers through the Merit Reward and Recognition platform.
• Competitive salary and package.
• Fully remote, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne and Brisbane. 
• Mental health support through our wellbeing platform, Unmind
• Being part of one of the fastest-growing industries in Australia while improving the lives of hundreds of thousands of patients. 

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.