Plumber - Installer

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, including Winning Appliances, Appliances Online, Winning Services, Home Clearance, Rogerseller, and Ora, all of which are committed to delivering excellence to our valued customers.

Job Description

Reporting in to the Install Manager (Install Supervisor in some states), the Installer - Plumber is involved in the delivery and installation of appliances, including plumbing and gas connections, at customers’ premises in a timely and professional manner. The Installer - Plumber will operate with a continual focus on Safety, Service, Cost, and Team, and align with company values.

• Install, and inspect various home appliances for customers.
• Ensure timely and efficient completion of tasks to meet customer expectations.
• Provide exceptional customer service and address any customer concerns or questions.
• Maintain a high level of professionalism and positive attitude during interactions with customers.
• Collaborate closely with the team to ensure smooth operations and customer satisfaction.
• Adhere to safety protocols and guidelines at all times.

Qualifications

• Certified Plumbers & Gas Fitter license.
• A clean driving record with no traffic convictions.
• A great customer focus work ethic, with demonstrated customer experience 
• Strong safety focused, including safe manual handling knowledge and experience.
• Ability to maintain a professional and calm manner whilst working in a fast-paced, high-pressure environment.
• High attention to detail.
• Demonstrated problem-solving ability.
• Excellent written and verbal communication skills.
• Results and targets driven with a proactive, can-do approach.
• Intermediate level computer/app literacy Experience working with appliances, furniture, or large bulky items preferred but not essential.
• Experience with platforms such as Google Suite, Microsoft Office

Additional Information

• Permanent full-time Monday - Friday.
• 6:30am - 2:30pm.
• Company vehicle + tools + uniform + phone.
• Free onsite parking.
• Gym & Massage chairs 
• Rosehill, Sydney offers a range of facilities for workers including business parks, access to Parramatta CBD, recreational amenities, dining options, educational institutions, and healthcare facilities.
• Indulge in a monthly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.
• Showcase your table tennis skills in our exciting ping pong tournament, where friendly competition and team bonding go hand in hand.
• Transport team members receive a personalised dock plate and DC Team Members receive an aisle plate to celebrate their 10-year anniversary.

Benefits

• Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team.
• Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.
• Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.
• Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness,gym and more.

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