Quality Control Officer

Who We Are:

New Aim is Australia's largest and fastest-growing private ecommerce company. Since 2005, we've evolved from marketplace seller to ecommerce enabler, ranking among the 'Top 500 Private Companies' in Australia.

We’re reimagining the possibilities of ecommerce, introducing new technologies to democratise business ownership, and inspiring entirely new categories of business. It’s all possible because of our proprietary technology that improves procurement, supply chain management, multichannel integration, and price decisioning.

We partner with Australia’s most-loved household brands and online marketplaces including Bunnings, Myer, Woolworths, Catch, and MyDeal. Our channel coverage represents more than 60% of Australia’s total retail sales. Through our B2B retail marketplace, Dropshipzone, we’re creating an ecosystem that enables thousands of SMEs to start and scale with ecommerce.

If you're as excited about this as we are: join us! It’s a hell of a ride.

Quality Control Specialist

This is a hands-on role that plays an important role to ensure a product or service meets the established standards of quality including reliability, usability, compliance, and performance. The role provides the required feedback about the product to Compliance, Buying and Customer Service teams. The role spans the entire product range of the company and will also anticipate new products.

You will be supported by your team and Manager to develop skills within Quality Control. It would be ideal for you if you enjoy taking electronic and electrical items apart to understand how they work – with the knowledge of how to do this safely.

The Exciting Role:

Develop and maintain comprehensive Product Development Guidelines to ensure that all new products meet safety and quality standards. Regularly review and update these guidelines to reflect any changes in market regulatory requirements.

Document and maintain records of all in-house and external testing, compliance sign-offs, and risk analyses. These records will serve as a reference for future audits or inquiries.

Conduct regular reviews of existing products in our range to identify the root causes of warranties and returns. Collaborate with suppliers to implement corrective actions aimed at reducing manufacturing faults and defects.

Investigate and understand the root causes of faulty products, working closely with suppliers to address underlying issues and prevent future failures.

Possess excellent verbal and written communication skills to effectively convey safety and quality requirements to internal teams and external partners. Proficiency in Chinese language is advantageous.

What You'll Bring:

• Strong understanding of electrical, electronic and furniture products and their classification.
• Extensive knowledge of Australian ISO standards and product registrations, ensuring compliance with regulations.
• Proven experience in quality control, with the ability to implement effective processes and procedures.
• High level of computer literacy, particularly proficient in Microsoft Office software (Excel/Word) for data analysis and reporting.
• Tertiary qualification in Electrical Engineering, Electronics, or Quality Control, providing a solid foundation for the role.
• Enthusiasm to learn and develop, with a willingness to collaborate and grow with the support of your team.
• Full working rights for Australia and availability to work on-site at our Truganina warehouse, you will require your own transport to get to our site as there is no public transport close by

The Perks:

• Truganina location – modern and trendy office!

• Free on-site parking

• Generous employee discounts on over 6,000 products

• Company funded events, including Christmas event celebrations, birthday celebrations etc.

• Internally funded team engagement activities

• Flexible working hours

New Aim is an Equal Employment Opportunity employer - we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability. Our culture is truly values-driven, which is what we believe makes New Aim an exciting and great place to work in. If the above sounds like you, we would love to hear from you!