Senior business analyst

Job Description



About the role


People First Bank has emerged and we are now on an exciting journey to bring together our products, services and technology under a single brand.


As a Senior Business Analyst you will be placed within our ambitious and unique Integration Program and directly impact the success of our emerging Lending offerings to our members. Leveraging off your previous Business Analyst experience you will be well placed to provide expertise to the business during this period of exciting change. You will proactively establish relationships with key program stakeholders to successfully analyse, evaluate and represent the Lending program to the broader business. As a Senior member of the functional Business Analyst team, you will provide guidance to less experienced team members. You will also directly impact the overall success of the function by contributing to the Business Analysis and Improvement Community of Practice.



Your key responsibilities will include:

• Working with your Agile Squad members to prioritise and action build tasks to deliver value
• Working with user stories to ensure completeness, consistency, comprehensibility, feasibility, conformity to standards as well as traceability to system functions
• Creating process models, specifications, diagrams and charts to provide direction to business and technical stakeholders
• Managing and tracking the status of requirements through each iteration
• Assisting with UAT and business readiness and acceptance
• Working with stakeholders to assess change impact and identify remediation requirements for people and process

About you


You will be a motivated and passionate Business Analyst who is able to partner with senior stakeholders to produce artefacts relevant to all phases of a project life cycle. You have a demonstrated capability to lead by example and your ability to apply well-developed communication and interpersonal skills to your work means that you are able to effectively impact and influence stakeholders to determine effective solutions.


We also seek:

• Experience developing either digital lending platforms or internet/mobile banking platforms
• Experience working within an agile environment
• Proven analytical and conceptual thinking skills
• Attention to detail and desire to probe into data and architectural elements
• Excellent organisational skills and an ability to manage a busy workload
• Experience in in Lending, Core Banking and/or Data Migration programs or similar within the Financial Industry will be highly regarded

Additionally, although not essential, we would favour candidates with experience applying agile techniques to banking process architecture and/or core business processes - such as finance, HR, compliance, retail, risk.



Who are we?


It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.


We exist to create a better future for our members and the communities in which they live.


We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.


When you come to work at Heritage and People's Choice, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.



Benefits of working for us


We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:

• Work from anywhere philosophy with the flexibility to work from home or in the office
• Career development opportunities, and ongoing training, coaching and support
• A dedicated Employee Assistance Program for you and your family to access in times of need
• Paid volunteering days and access to a diverse range of community and charitable initiatives

If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.


We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.


If you would like more information, please email the Talent Acquisition Team on or .