Rental Coordinator

We provide the benefits you expect from a leading national company, but what makes us different?

Rewarding Work - Being leaders in our industry, we offer a diverse fast-paced work environment

Our Culture - We offer the career opportunities of a large company with the tight knit family feel of a smaller team

Loyalty - We want to see you reach your potential and we would like to help you get there!

About Us:

National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

About the Role:

We have an exciting opportunity for a Rental Coordinator to join our Kalgoorlie Branch team in a residential role. The position involves coordinating all aspects of equipment and plant hire for clients, ensuring a customer-focused and profitable service. This includes timely and efficient maintenance and servicing of plant and equipment, as well as providing professional administrative support to the branch.

Responsibilities include but are not limited to:

• Manage the co-ordination of equipment and plant hire processes for customers

• Ensure that customers receive equipment suitable to their needs and within their required time frames

• Maintain all hire records and documentation associated with equipment hire

• Organise equipment deliveries and pick-ups within set timeframes

• Collation & processing of all branch documentation required for processing relating to equipment rentals

• Process reporting requirements including EOM reporting and ad hoc reports as requested by the Manager

• Promote NPE rental products and services to ensure continued growth and long-term success and prosperity

• Assist other departments to achieve key business objectives, including but not limited to providing support to the Branch Administrator and Workshop & field Supervisor according to operational requirements

• Process end of month invoicing for hire contracts

• Providing support or coverage to other similar roles according to operational requirements or providing coverage for when the employee is on leave

• Delivering exceptional customer service and championing the NPE brand

Skills and Experience:

Essential

• Demonstrated experience in a customer-facing role

• Exceptional organisation and planning skills with strong adherence to deadlines

• Patient, flexible and adaptable to changing and challenging circumstances

• Great problem-solving and an ability to work well under pressure and support team members

• Team-player with an ability to contribute to ongoing improvement and expansion within your own knowledge and skill set

• Ability to work with flexibility and initiative with limited direction or supervision

• High level of accuracy and attention to detail

• Current C-Class Driver’s License

• Advanced Microsoft Office Suite skills

• Excellent verbal and written communication skills

Desirable

• Experience in Rental, Mining or Construction Industries

• Demonstrated customer service experience with large client accounts

• Experience in rental/hire coordinator position

• Knowledge of plant and equipment fleet

• High Risk Licence -Forklift

Benefits:

We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

• Be part of a growing national company

• Attractive Remuneration

• Complimentary Employee Assistance Program for staff and their family

• Novated Leasing Options

• Generous discounts available on our online employee portal (Save $ at popular retailers including JB Hifi, Event Cinemas and many more!)

Still curious about what makes NPE a great place to work? Get the inside scoop about #LifeatNPE from our team by checking out employee ratings on SEEK.

For further information on the role, contact . Applications close soon - don't delay, apply today!