Restaurant Manager

Industry Beans is an award-winning specialty coffee roaster, café and restaurant operator and retail brand with seven premium venues and growing across Melbourne, Sydney and Brisbane. From grassroots beginnings, Industry Beans has grown into a refined hospitality and coffee brand, with exciting opportunities for hospitality professionals looking to grow within an innovative and diverse company.

We’re looking for a Restaurant Manager to join our flagship venue in Chadstone. Industry Beans Chadstone offers an innovative all-day brunch and dining menu, all brought together under one roof with on-site coffee roasting, private dining, functions and a curated retail shop. Industry Beans Chadstone is a must-visit destination for the local community, tourists, food and coffee lovers alike.

The Role

The Restaurant Manager will oversee responsibility of the venue, working within a supportive and systematic structure to deliver premium quality product, service and experience. Working under a progressive but consistent menu framework, and responsible for managing a large team, the right person will be experienced and passionate with a strong hospitality background with the ability to lead a team to execute the ultimate customer experience.

This role offers the opportunity to:

• Be a key part of an experienced and passionate team in a luxury flagship venue
• Develop and lead multiple departments and a large team with the support of an experienced Head Office team
• Work with a leading specialty coffee roaster with an innovative approach to coffee and food
• Benefit from attractive remuneration and incentives
• Grow within an exciting and fast moving company

Tasks and responsibilities:

• Develop a positive team culture, consistent with the Industry Beans brand values
• Drive a market leading service experience and establishing a standard that all team members follow
• Maintain quality, standards, safety and presentation of entire site, including restaurant, kitchen, office, training, events and roastery areas.
• Host functions, events with the support of a Functions Manager
• Work closely with the Head Chef in identifying opportunities to increase sales and improve customer experience
• General Management administrative duties including rostering, timesheet approval, ordering, stocktake etc.

You’ll be perfect for this role if you have:

• A passion for specialty coffee and hospitality
• At least three years’ experience in a similar management role
• Strong all-round FOH skills (service, waiting, functions & hosting)
• The ability to influence, manage and achieve buy-in from your team
• A passion for creating the ultimate customer experience
• Advanced interpersonal, communication, customer service and leadership skills
• A strong work ethic with ability to meet and surpass KPIs
• Both an ability and enthusiasm to manage systems and software
• RSA (required)
• A current Food Safety Supervisor Certificate (desirable)
• A current First Aid and CPR certificate (desirable)

Our Culture & Employee Benefits

Industry Beans is committed to an inclusive, healthy, skilled and dedicated workplace. As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:

• Generous benefits and discounts
• Up to $300 of Health and Wellness allowance
• Training and development with growth opportunities
• Inclusive and supportive culture

Please apply with a cover letter detailing your experience in the areas outlined above. We look forward to hearing from you!