Retail Sales Associate

Work for one of the world’s most prestigious luxury brands.

Montblanc has revolutionised the culture of writing with breakthrough innovations since 1906. Today, the Maison continues to push boundaries and evolve the expression of fine craftsmanship across each of its product categories. Reflecting its ongoing mission to create fine lifetime companions born from 3 pioneering founders of the Maison, writing instruments are crafted in Hamburg, leather goods in Florence and timepieces in Switzerland.

About us:

For over 30 years, Cosmax has been one of Australia’s leading independent importers and distributors of prestige fragrances, cosmetics and luxury goods including Montblanc. We have a strong prestige cosmetic brand portfolio including Bvlgari, Cartier, Dolce & Gabbana, Mont Blanc, Guerlain, Issey Miyake, Elie Saab, Jimmy Choo, Kenzo, Coach and Givenchy.

About the Role:

We are currently seeking casual retail assistants to work in our Montblanc Boutique located in the heart of Perth. As part of our Boutique Sales Team you will play an important role as the direct link between the finest products and our discerning customers. You will ensure a superior customer experience throughout all touch points whilst building customer loyalty and relationships.

Key Responsibilities:

• Providing exceptional face to face and over the phone customer service, ensuring each customer receives an outstanding experience;
• Develop a strong product knowledge of the entire line of Montblanc products;
• Assist with stock control and inventory management for the store;
• Utilise our point of sale technology accurately.

As the ambassador for the brand you will have a passion for delivering excellence in customer service every single time.

Ideally you will have:

• A strong knowledge of the Montblanc product portfolio;
• Will have worked within the retail sector, ideally selling luxury products;
• Exceptional interpersonal and communication skills (a second language is desirable but not essential)
• A positive customer focused attitude and immaculate presentation;
• Flexible availability across key trading hours including late night and weekend shifts.

If you have a passion for luxury and customer satisfaction along with strong retail experience in a similar space, please apply in confidence with your current resume.

Only applicants with the right to legally live and work in Australia are eligible to apply for this role.

Only shortlisted candidates will be contacted.