Inside Sales Representive

CloudGo is a digital consulting company that delivers business workflow outcomes. We are one of ServiceNow’s leading Elite partners across APAC, and due to our rapid growth, we need a highly motivated individual to join us as an Inside Sales Representative to grow our business in Australia.

This is a full-time role, based in Sydney but selling to customers across the A/NZ region, with a focus on building our commercial and enterprise pipeline and customer base on the Australian eastern seaboard. A background in selling services for SaaS platforms will be an advantage, as that will be your responsibility here.

Most of your work will be outbound: introducing CloudGo to existing ServiceNow customers, building relationships with ServiceNow and other key partners, and introducing ServiceNow to other net new logos. You will need to be comfortable calling on a range of stakeholders, from IT to finance, HR and customer service. You have probably come from an inside sales background so aren’t afraid of the work but want to grow into a field sales role to start building relationships and leading the strategy for specific accounts.

You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history or exceeding sales targets, and a hunger to grow. You will be given direction on where you’re going, not an exact map and micro-directions on how to get there so you need to be comfortable with being a self-starter.

We Hire for Culture First: Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you opportunity. CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Your responsibilities will include: 

• To meet or exceed individual KPI’s based on outbound call volume, new meeting and opportunity conversion targets.
• Actively promote CloudGo’s ServiceNow solutions products and services to prospects, customers and partners via a range of channels.
• Follow up on leads generated from relationships, partnerships, trade shows, webinars, executive luncheons, website, email or other sources.
• Build and develop customer relationships with customers, prospects and partners.
• Handle entire inside sales process from lead generation to presentation to proposal, with support and coaching from your manager. You may need to work with some field sales reps to close deals, but you may own the entire sales cycle yourself.
• Develop and maintain in-depth knowledge of products and services, industry trends, and competition.
• Maintain current and accurate account and contact information, as well as lead and opportunity status and activity in our CRM

Requirements

• Minimum 2 years field sales or inside sales experience preferably in services for software or technology, focused on commercial and enterprise business
  
• Need a solid understanding of SaaS concepts and be comfortable discussing technology with customers
  
• Demonstrate effectiveness through weekly reports to track performance and results
  
• Be able to operate successfully in a rapidly changing, ambiguous and less defined environment.
  
• Outstanding time management and organizational skills.
  
• Demonstrated ability to be proactive and take the initiative to get things done
  
• Ability to manage multiple tasks at once (flexible and self-sufficient)
  
• Positive attitude, wiling to learn, self-motivated and persistent