Pre-Sales Consultant

Who we are:

With local specialists in over 20 EFEX branches supported by our national reach, we’re industry-leading experts delivering simplicity to our clients - local, regional & national - with right-sized IT solutions that are just right for them. We have a down-to-earth, accessible approach, speaking business to business, to ensure IT is the best enabler of better business efficiency & productivity for our clients.

The Role:

Join our team as a Pre-Sales Consultant in our Sydney office! In this dynamic role, you'll be instrumental in our sales process, working closely with clients and sales teams to understand their needs and provide essential technical and business support. Your responsibilities will include identifying and addressing client challenges, crafting proposals and presentations, showcasing products, and ensuring ongoing client satisfaction post-sales.

Key Responsibilities:

• Ensuring achievement of sales targets and customer satisfaction through the delivery of the highest quality pre-sales support.
• Assisting the sales team with pre-sales activities including the development of technology solutions and proposals.
• Providing pre-sales technical support for the development of networking, security, and cloud solutions
• Conducting user requirement analysis and maintaining an in-depth knowledge of products/services.
• Generation of technical design, building a bill of materials and solution offering based on the established Efex technology stack which meets customer needs.
• Providing demonstrations, presentations, consultation and sales support services for the Sales team and clients
• Undertaking tasks requiring technical analysis, diagnosis, and solution design, qualifying the product/service fit and defining support needs.
• Assisting with Post-Sales support where required.

About You:

• Previous experience in a technology engineering capacity including problem solving for at least 2 years.
• Ability to generate, propose and present technical solutions.
• A proven ability to communicate technical information to a non-technical audience in a way that is easy to understand.

Experience in Microsoft 365 Modern Workplace solutions:

• Developing migration plans of legacy systems to Modern Workplace platforms
• Migration of mail to Exchange Online (M365 tenant to tenant, Google to M365, Exchange on-premise to M365)
• Microsoft Endpoint Manager for Windows and Mobile devices (Intune, AutoPilot, App packaging, Azure AD)
• SharePoint (Dropbox, Google Drive and other cloud storage providers to SharePoint and on-premise file share/NAS migrations to SharePoint)
• OneDrive
• Teams and Teams Calling
• Azure services (Azure Compute and AVD)
• Knowledge of M365 licenses

Some experience in:

• Virtualisation and cloud hosting (e.g., Microsoft Azure).
• WAN, LAN, Internet services and wireless LAN technologies, network services in service provider environment.
• Network security such as firewalls and unified threat management
• Broadband, ISP, and mobile service provider network architecture and design.
• Microsoft 365 environment.

What we offer:

• Competitive Salary: We recognize and value your expertise, offering top-tier compensation commensurate with your skills and experience.
• Supportive Work Environment : At EFEX, we foster a culture of collaboration, support, and mutual respect, where your contributions are valued and recognized.
• Birthday Leave: Take a well-deserved day off to celebrate your special day, because we believe in recognizing and celebrating our team members' milestones.
• Opportunities for Ongoing Growth and Development : Your career progression is important to us, and we provide the necessary tools, resources, and support for your professional development and growth.
• Varied and Engaging Role : With a diverse range of projects and clients, you'll face new challenges and opportunities for growth every day, keeping your work exciting and fulfilling.

If you're ready to embrace a rewarding and dynamic role and contribute to our growing success, we encourage you to apply today.