Recruitment Coordinator

About Us:

Step into the future with PTC Phone Tech & Comm , the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing – we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!

About the role:

The Recruitment Coordinator plays a vital role in our HR team, supporting the recruitment and onboarding process to ensure the growth and success of our organisation. This role involves coordinating recruitment activities, liaising with hiring managers, and ensuring a smooth candidate experience. Additionally, the role may require HR support functions as needed. The role is currently part time working Mon - Fri (32 hours per week - with the days and hours subject to change depending on the company's operational needs). This role calls for a strategic thinker who can instantly recognise top talent, elevate people engagement skills, and achieve overarching talent objectives. Reporting directly to the HR Lead, the Recruitment Coordinator will play a pivotal role in shaping the future of our people endeavours.

We are committed to embodying the core values of Challenge, Sincerity, Simplicity, Teamwork, and Trust. We are dedicated to delivering innovative technology solutions to our customers through exceptional products and customer experiences. As the Recruitment Coordinator, you will further strengthen our employee experience and engagement.

Role duties include:

• Building and maintaining resourceful internal and external stakeholder relationships

• Proactively source candidates through various channels, including online platforms, business development, social networks, and referrals.

• Conduct initial phone screenings to assess candidate’s suitability.

• Schedule and coordinate interviews between candidates and hiring managers.

• Assist in the development of interview questions and evaluation criteria.

• Provide a positive and informative experience to all candidates.

• Maintain accurate and up-to-date candidate records in the HR database.

• Assist in the onboarding process by preparing necessary documentation and conducting orientations.

• Gather feedback from candidates and hiring managers to continuously improve the recruitment process.

• Provide secretarial support to WHS & HR team as required.

• Ensuring Payroll Team are kept up to date of any staffing changes.

• Support HR Team to provide an excellent onboarding experience to all employees by ensuring that all onboarding paperwork and contracts are prepared accurately and in an efficient manner.

• Provide advice, support, and consult with people leaders to assist with the recruitment process across all areas of the business.

• Support the Managers and Payroll with any queries in relation to leave applications.

• Support management & HR team with performance management investigations, documents, and processes.

• Understanding of DISC / other personality matrix’s (highly desirable).

• Monitor and administer all emails received in the Human Resource email’s inbox are actioned daily.

• Upload all new training course on the e-learning platform for all departments.

• Generate and maintain recruitment reports to track key metrics and hiring progress.

• Ensure compliance with all relevant employment laws and regulations.

• Provide HR support roles as required at times to assist the HR department in various functions.

• Provide regular updates to HR Lead on recruitment status.

• Provide advice and support to management in resolution of employee relations, performance and/or disciplinary issues.

• Assist with drafting and reviewing workplace policies and procedures.

• Identifying gaps in employees training and development and planning, implementing, and conducting required training

• Assist HR Lead with monthly and ad hoc HR reporting and HR projects.

• Provide support to the Director/HR Lead/Sales and Operations Manager in all areas of HR.

• Fulfil other duties as requested.

To be successful for this role, you will have:

• A driven and positive attitude who enjoys working with people.

• Problem solving skills

• Ability to work under pressure

• Strong organisational and time management skills, and ability to adapt and reprioritise frequently.

• Excellent attention to detail.

• Analytical thinking.

• Ability to demonstrate initiative with a positive approach to change.

• Strong work ethic in handling confidential information.

• Experience in recruitment coordination or HR administration preferred, but not essential.

• Strong communication and interpersonal skills.

• Familiarity with HR software and applicant tracking systems (Employment Hero, a benefit), or ability to quickly learn.

• A commitment to upholding the company's values

Company Values

This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.

Challenge: Challenge, excel, succeed.

Sincerity: Say what you mean, do what you say.

Simplicity: Simplicity fuels success. Clear communication drives results.

Teamwork: One goal, one team, one dream.

Trust: Unleashing potential, igniting success.

What's in it for you?

Work-Life Balance: Prioritize your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.

Salary and Compensation: Be rewarded fairly for your skills and dedication. Competitive salary and performance-based bonuses.

Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.

Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.

Plus: Enjoy staff discounts, ongoing training, and more!

Our Recruitment Process:

If you meet our criteria, we'll schedule a brief 10-15 minute phone call to discuss initial key questions and ensure alignment with role expectations.

Following a successful phone interview, we'll invite you for a face to face interview with a reporting manager.

At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.

Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!