Specialist officer

Join our team and be part of an innovative agency that values collaboration, growth and flexibility while improving the lives of Western Australians.

At Finance we’re committed to delivering the best possible outcomes for our customers.

We deliver a diverse range of services throughout the State including providing leadership and advice across government, building infrastructure projects such as schools, hospitals and community facilities, buying goods and services for government such as electric vehicles, pharmaceutical products or software services and we coordinate initiatives to support the Western Australian economy like administering grants and rebates.

Surprising right? Our collaborative approach and commitment to innovation means we get things done.

Our staff are passionate about the work we do and our values of clarity, empathy, growth and collaboration underpin everything. We are also committed to making Finance the ‘best place to work’ which means we value flexibility and diversity.

We’re an equal opportunity employer and encourage gender diversity, Aboriginal people, young people, people with disability, and people from culturally diverse backgrounds to join us.

As part of our team, you will enjoy:

• a range of flexible work options including working from home up to 2 days per week.
• significant opportunities to develop and grow through a range of professional development, training, and on the job learning opportunities.
• generous leave entitlements including 4 weeks’ annual leave and 3 public service holidays each year. In addition, long service leave accrues every 7 years and an option to purchase additional leave each year.
• flexible workspaces at our Djookanup location in Osborne Park, where you will be able to choose the type of office space that enables you to do your best work.
• access to activity-based work hubs in the CBD, Fremantle and Joondalup.

About The Role:

The Specialist Revenue Officer determines the amount of duty (tax) to charge on transactions. They review commercial documents such as contracts for the sale of land and business sale agreements and apply the legislation to determine the tax implications. The duty raised contributes towards the State Government’s revenue collections that are used to benefit the Western Australian community.

As a Specialist Revenue Officer, every day is different. You may find yourself assisting lawyers and settlement agents, interacting with customers via the call centre or in a face-to-face setting at the front counter, or completing transfer duty assessments you’ve been assigned. Every phone call, interaction and transaction is different which reduces repetitiveness and keeps the role engaging.

This role allows you to improve both legal and financial knowledge and provides you with the opportunity to grow and develop professionally. We promote a Plain English approach to our communication, which engages your skills to convert complex legal jargon into straightforward language that other people can understand, further enhancing your written, verbal, interpersonal and negotiation skills.

The Specialist Revenue Officer is an entry-level duty assessing role. You will be provided with on-the-job training, including a hybrid of online modules and face-to-face learning.

The Duties Branch is also a diverse and multi-cultural team with people from a variety of different cultures, ages, and educational backgrounds. Everyone is friendly, knowledgeable, and approachable, which creates a supportive team environment.

About You:

If you:

• are values driven
• are committed to providing high quality customer service.
• are well organised.
• have sound communication skills, including the ability to write in plain English, this may be the ideal role for you.

We are looking for someone who has sound analytical and problem-solving skills and an interest in learning how to interpret and apply taxation legislation, policies and precedents.

We are looking for someone who is comfortable working in a customer-centric role. Ideally you will have previous experience in a customer service environment, have a calm approach dealing with different personality types and be able to communicate concepts clearly.

A background in revenue or taxation is not essential. Applicants with transferrable skills are encouraged to apply.

How to Apply:

If you think you have what it takes to be a part of our dynamic and forward-thinking team, submit the following in MS word or PDF format only:

1. A comprehensive CV of no more than three (3) pages that clearly shows your skills, experiences and key achievements, including the details of two referees. Please ensure one of your referees is a current or recent line manager.
2. A covering letter of no more than two (2) pages outlining your key responsibilities and achievements during your career and how they align to the ‘Essential’ work related requirements in the JDF. Please use this as an opportunity to share with us your capabilities and values and how they match what we are seeking.

You may need to provide documentation to substantiate claims regarding any qualifications listed on your covering letter and/or CV.

Virtual interviews may be used as part of this recruitment process.

You will need to clearly demonstrate your alignment to the Department’s Values throughout all stages of the selection process as a pre-requisite for appointment.

Please ensure you apply by the closing deadline as late and incomplete applications will not be accepted.

Further Job-Related Information:

Please contact Adrian Veldkamp on for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

Please refer to the Applicant Information Pack and Job Description Form for full position details as these documents will assist you with the preparation of your application.

If you experience difficulties downloading these documents, please call , select option 1 followed by option 2 or email and quote VCID02940 to obtain an Applicant Information Pack.

Currently there is three (3) permanent full-time or part-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.