Retail Assistant

Would you like to work for a star attraction on the Sunshine Coast ensuring that our guests have a magical experience from start to finish? Then we could have the ideal role for you!

Then you have the magic to be Team Merlin at SEA LIFE Sunshine Coast Aquarium!

About the Role

We are seeking a casual Retail Assistant to join the Retail team at SEA LIFE Sunshine Coast Aquarium .

As a Retail Assistant at SEA LIFE Sunshine Aquarium, your role is to assist guests with the sales of products to reminisce their spectacular visit to the attraction. Additionally, effectively display products in all retail areas and ultimately provide an exceptional customer service experience to all visitors to the attraction.

Further responsibilities include:

• Processing customer sales, including upselling.
• Perform light manual labour including accepting deliveries, stocking shelves, cleaning, and other work where required.
• Deliver consistently high guest service to support an increase in customer satisfaction focused KPI results.
• Visual merchandising of a range of different products across the store.
• Involvement in stocktake.

Please note that this role requires regular weekend and school holiday availability.

About You

To shine in this role, you will have a passion for customer service with a focus on fun and positive attitude towards interaction with our guests and upselling techniques. Prior experience in a similar position is preferable, and your ability to have a flexible and adaptable approach along with demonstrated planning, organizational, and time management skills are also desired.

Benefits

The salary is competitive and other perks include:

- Corporate benefits including free access to all our attractions worldwide
- Autonomy to introduce disruptive thinking in your profession
- Global opportunities to develop and progress your skills and career
- Being part of a business built on  fun

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!