Boutique Manager

Position

We are looking for an experienced store manager to lead our business as a Boutique Manager in our Chadstone Dior Beauty Boutique!

Reporting to the Retail Manager Victoria, our ideal candidate is a career retailer with an extensive background in premium/luxury retail management. With strong KPIs, a proven ability to achieve sales and service targets, and demonstrated success in leading a team, you are looking for your next step and ready to join the leading luxury Parfums Christian Dior brand.

• Ensuring the achievement of counter sales targets in line with business objectives and KPIs
• Setting and driving individual and team objectives
• Ensuring the delivery of the highest level of service to our customers with a client-centric mindset
• Leading the team on clienteling and CRM activities
• Managing, motivating, and developing team members
• Maintaining operational excellence on counter (including planning shifts, sales analysis and reporting, stock management and ordering, maintaining visual merchandising standards, and utilising digital tools to maximise business and team performance)

Profile

The successful candidate will possess:

• Demonstrated experience as a business, counter, or boutique manager responsible for managing teams of 3+, preferably in a luxury retail environment.
• Superior selling skills and a proven ability to achieve their individual and team sales and CRM targets/KPIs through legendary customer service
• Experience of handling and executing well planned and successful prestigious brand events
• A proven ability to manage, motivate, coach and develop a team
• Impeccable grooming and personal presentation
• Proactive and results/business-oriented
• Strong numerical, organisational and PC skills (Outlook, Word and Excel)
• An ability to build and maintain a loyal client base through exceptional service and communication
• A strong desire to succeed and a passion for beauty!

Additional information

Culture and Benefits

• Opportunities for career growth and advancement not only within the Perfumes and Cosmetics division but also across the LVMH group.
• Generous bi-annual product allowance.
• Discounted gym memberships.
• Birthday leave: additional paid leave to celebrate your birthday.
• Opportunities to give back through company-wide charity days.
• Access to employee assistance programs.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Please note that all successful candidates will be required to work retail trading hours, which may include weekends and late night shopping.

If you see yourself as a member of a true luxury house, working in a Parfums Christian Dior Beauty Boutique then apply now!

LVMH Perfumes and Cosmetics are dedicated to creating a workplace where diversity is valued and inclusion is a priority. We welcome applicants from all backgrounds and identities and are committed to fostering an environment where everyone feels respected, supported, and empowered to succeed.

Please note that due to high volume of applicants only short listed candidates will be contacted.

Recruitment steps

Please note only shortlisted applications will be contacted.