Claims Consultant

• Be a part of a successful and motivated Claims team.
• Join a globally connected team, striving for client excellence
• Full time permanent role, open to applicants Australia wide!

At Aon, we understand the importance of having flexible work practices to allow our colleagues to be their very best. We offer Hybrid work solutions which allows our colleagues to work from their place of choice, in conjunction to the local Aon office. Of course flexibility goes beyond just the place of work.. and we are all for it. We call this Smart Working!

The Opportunity:

We are inviting experienced Senior Claims Consultants to apply for a role within our specialist claims team, supporting a portfolio of global and corporate clients.

The successful person within this team will provide clients full claims management support from start to finish, in an advisory role.

This individual will take on the responsibility of being a subject matter expert to the team, and wider company, offering training and support in a number of areas.

Key responsibilities will include:

• Managing claims across a range of risk classes including Property and Professional Indemnity – you need to have good experience in at least one of these risk classes
• Collaborating with colleagues and management to ensure open communication
• Maintaining and building relationships with insurers and the global Aon network
• Reserving and investigating initial claims
• Timely lodgment of claims
• Providing advice to clients with respect to claim mitigation and claim management
• Providing effective presentations to both internal and external stakeholders
• Managing the claim lifecycle from notification through to closure
• Developing strong client relationships to help facilitate successful outcomes for clients
• Developing strong internal and external stakeholder relationships including service providers, brokers and underwriters

About you:

• A legal background in insurance or experience in claims, ideally 3+ years experience
• Experience taking on additional role responsibilities with the ability to take on senior tasks
• A strong customer service focus
• Strong prioritization and time management skills
• Well-developed verbal and written communication skills to drive positive outcomes with key stakeholders
• Outcome focused – able to overcome obstacles and deliver designated outcomes

About Us:

We’re a team of authentic and inquisitive individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success, and we’re proud of our positive impact.

Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Here are some of the key benefits you’ll get at Aon:

• As a valued colleague of Aon, you (and your family) have access to benefits that support your holistic wellbeing
• You will receive a generous Group Salary Continuance Insurance (SCI) policy which will provide you with up to 75% of your salary
• Aon actively supports employees who wish to pursue work-related studies and offers career advancement opportunities
• Aon colleagues gain access to the Well One app. The Well One program aims to support colleagues in balancing emotional, physical, lifestyle and financial wellbeing

How to apply:

Please submit your up to date resume with relevant experiences and skills.

Aon is committed to creating a winning and inclusive culture with growth and development opportunities for everyone. Diversity is the foundation on which we have built our world-class organization, unparalleled in delivering distinctive value through the work we do.

We embrace an inclusive culture where our people trust each other, respect diversity and share ideas freely.

To learn more about the Aon please visit our careers site: