Playmakers

Multiple Casual Positions Available! | LEGOLAND ® Discovery Centre Melbourne

LEGOLAND Discovery Centre is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of Melbourne, a 4D cinema, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Be a part of the Merlin magic by joining us as a Playmaker in either the Guest Experience, or Retail and Food & Beverage team at LEGOLAND ® Discovery Centre, Melbourne. 

These positions are casual and offer flexible shifts to fit around your other commitments, whether you’re volunteering, studying, or looking after your own little LEGO builders, there is opportunities for everyone to be a part of the team at LDC!

About the Roles

As a Guest Experience Host , your primary responsibility includes coordinating and executing attraction rides, interactions, workshops, parties and schools.

Retail and Food & Beverage Attendants are responsible for upselling, taking orders, operating the till and making coffee at our Café’- all while delivering a fantastic and memorable experience for our guests!

Additionally, Admission Hosts are the friendly welcoming faces of our LEGOLAND ® Discovery Centre Melbourne attraction ensuring that all guests receive the best customer service from start to finish, through processing all ticketing and upskilling transactions.

Please note: Weekend (both Saturday & Sunday), Public Holidays and school holidays availability is essential for this role. 

About You

As the ideal candidate for these roles, you will have a passion for guest experience with a focus on fun. Previous transactional experience and strong interpersonal skills are strongly preferred. This is a fast-paced, guest facing environment where no two days are the same- so you will always be proactive in your approach to customer service with a high-spirited attitude. A passion for working in the tourism/attraction industry is essential.

In addition, you are a strong communicator and are able to build rapport across the business. Your ability to have a flexible and adaptable approach along with demonstrated planning, organizational and time management skills are desired.

Holding a currently an employer (VIC) Working with Children’s Check (or willing to obtain one if successful) is also required for these roles.

About Us

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund. So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.

• Corporate benefits including free access to all our attractions worldwide
• Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
• Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
• Being part of a business built on fun