Account Support Manager - Remote Work

Job Description:

AutoNation is seeking a dedicated and passionate Account Support Manager to join our team on a part-time basis for remote work in Melbourne, Victoria, Australia. As an Associate Level Account Support Manager, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Manage and maintain relationships with clients, serving as their main point of contact for any inquiries or issues - Analyze client data and provide insights to improve their experience and drive business growth - Collaborate with internal teams to address client needs and ensure a seamless customer experience - Develop and implement strategies to retain and grow accounts by identifying upsell or cross-sell opportunities - Monitor account performance and provide regular reports to clients to track progress and results - Respond to client feedback and proactively address any concerns or issues that may arise - Stay up-to-date on industry trends and best practices to continuously improve account management processes - Prioritize quality in all aspects of work, products, and services to deliver exceptional results for our clients

Requirements: - 5 years of experience in account management, customer service, or a related field - Strong problem-solving skills and a proactive approach to addressing client needs - Excellent analytical skills with the ability to interpret data and provide valuable insights - Passionate and dedicated to delivering outstanding customer service and exceeding client expectations - Effective communication and interpersonal skills to build and maintain relationships with clients and internal teams

Benefits: - Joining Bonus - Vision insurance - Paid overtime

Equal Opportunity Statement: AutoNation is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Deadline to apply: June 28, 2024

If you meet the requirements and are looking for a rewarding opportunity to work remotely as an Account Support Manager with AutoNation, we encourage you to apply and become a valuable part of our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.