Call Center Assistant - Remote Work

Job Description:

Monsanto, a leading agricultural company, is seeking a Call Center Assistant to join our team in Adelaide, South Australia. This is a part-time, entry-level position that allows for remote work. We are looking for a confident and reliable individual with strong planning and creativity skills to assist our call center team in providing exceptional customer service.

Responsibilities: - Handle incoming customer calls and inquiries with professionalism and efficiency - Provide accurate information and assistance to customers regarding products and services - Process orders and maintain customer records in our database - Collaborate with team members to ensure a seamless customer experience - Assist in resolving customer complaints and issues in a timely manner - Follow company policies and procedures to ensure compliance with regulations

Requirements: - Excellent verbal and written communication skills - Ability to work independently and as part of a team - Strong problem-solving skills and attention to detail - Comfortable using computer systems and technology - Must be confident and reliable in handling customer interactions - Proven planning and creative thinking skills

Benefits: - Travel opportunities for career development - Employee discounts on company products - Joining bonus for new hires

Working Environment: At Monsanto, we thrive in an environment that embraces and navigates change seamlessly. We encourage innovation and growth within our team to drive success in the agricultural industry.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Monsanto is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.