$3,000 - 4,100 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are looking for a Chat Support Assistant to join our team at David Jones. This is a remote work position based in Brisbane, Queensland, AU. As a part-time associate level role, you will be responsible for providing excellent customer service through our online chat support platform.
Responsibilities: - Responding to customer inquiries and concerns in a timely and professional manner - Providing accurate information about products, services, and promotions - Troubleshooting technical issues and providing solutions to customers - Escalating complex problems to the appropriate department - Maintaining a positive and helpful attitude with customers at all times - Collaborating with team members to improve processes and customer satisfaction
Requirements: - Minimum of 2 years of experience in customer service or a related field - Hardworking and adaptable personality traits - Strong problem-solving skills - High level of emotional intelligence - Excellent written communication skills - Ability to multitask and prioritize tasks effectively
Benefits: - Life insurance - Paid sick leave - Company equipment provided for remote work
Working Environment: At David Jones, we leverage data to inform decisions and drive strategic initiatives. Our team values collaboration, innovation, and a customer-centric approach to everything we do.
Deadline to apply: May 29, 2024
Equal Opportunity Statement: David Jones is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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