Client Relations Manager - Remote Work

Job Description:

Loews, a leading hospitality company, is seeking a talented and experienced Client Relations Manager to join our team on a part-time basis, working remotely from Melbourne, Victoria, AU. As a Client Relations Manager, you will be responsible for managing and nurturing relationships with our clients to ensure their satisfaction and retention.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication, meetings, and follow-ups - Understand each client's needs and requirements and work with internal teams to meet and exceed expectations - Address any client issues or concerns promptly and effectively to ensure customer satisfaction - Identify opportunities for upselling and cross-selling to increase revenue from existing clients - Collaborate with the sales team to identify and pursue new business opportunities - Develop and implement strategies to improve client retention and loyalty - Prepare and present reports on client interactions, sales, and forecasts - Stay up to date on industry trends and best practices to continuously improve client relations processes

Requirements: - Bachelor's degree in business administration, marketing, or a related field - 6+ years of experience in client relations or account management - Strong communication and interpersonal skills - Confident and reliable with a proactive approach to problem-solving - Strong research and project management skills - Ability to work independently and remotely with minimal supervision - Experience working in a similar role in the hospitality industry is a plus

Benefits: - Dental insurance - Joining Bonus - Training & professional development opportunities - Supportive working environment that fosters personal and professional growth

Deadline to apply: 2024-06-12

Equal Opportunity Statement: Loews is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.