Client Support Manager - Remote Work

We are looking for a motivated and experienced Client Support Manager to join our team at Appen. This is a part-time remote position based in Adelaide, South Australia. The ideal candidate will have at least 8 years of experience in a client support or similar role, with a strong background in the tech industry.

As a Client Support Manager, your responsibilities will include:

- Managing client relationships and providing exceptional customer service - Understanding client needs and finding solutions to meet those needs - Collaborating with internal teams to ensure client satisfaction - Developing and implementing client support strategies - Monitoring client performance and providing regular reports - Handling escalations and resolving issues in a timely manner

To succeed in this role, you must be driven and hardworking, with a passion for delivering excellent customer service. You will need to have strong communication and problem-solving skills, as well as the ability to work independently and as part of a team. Innovation and cooperation are key soft skills that will be essential for success in this role.

In return, we offer a range of benefits, including disability insurance, training and professional development opportunities, and free accommodation. At Appen, we believe in creating a supportive and inclusive working environment where all employees can thrive. We welcome candidates from diverse backgrounds and are committed to providing equal opportunities for all.

If you are ready to take on a new challenge and contribute to the success of our company, we would love to hear from you. The deadline to apply for this position is May 18, 2024. Join us at Appen and be part of a dynamic team that is shaping the future of technology.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.