Client Support Specialist - Remote Work

General Mills is seeking a reliable and passionate Client Support Specialist to join our team on a part-time basis, working remotely from Melbourne, Victoria, AU. As an Associate Level position, we require candidates with at least 4 years of experience in a similar role.

Responsibilities: - Provide exceptional customer service and support to clients via phone, email, and chat - Resolve client inquiries and issues in a timely and efficient manner - Collaborate with cross-functional teams to ensure client needs are met - Identify opportunities for process improvements and suggest solutions to enhance client satisfaction - Maintain accurate records of client interactions and transactions - Stay up-to-date on product knowledge and industry trends to better assist clients - Participate in training sessions and professional development activities to continually improve skills

Requirements: - Bachelor's degree in Business Administration or related field - 4+ years of experience in customer support or a similar role - Strong problem-solving skills and ability to work effectively in a team environment - Excellent communication skills, both written and verbal - Proven track record of building and maintaining client relationships - Proficiency in Microsoft Office suite and CRM software - Ability to work independently and manage time effectively in a remote setting

Benefits: - Training & professional development opportunities to enhance skills - Travel opportunities for client meetings and conferences - Company-provided equipment for remote work

Working Environment: At General Mills, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is committed to supporting each other and fostering a collaborative environment where everyone can thrive.

Deadline to Apply: Please submit your application by July 22, 2024.

Equal Opportunity Statement: General Mills is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and strive to create a work environment where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.