Customer Care Assistant - Remote Work

Job Description: Williams is seeking a dedicated and hardworking Customer Care Assistant to join our team on a part-time basis. This position will be a remote work opportunity based in Perth, Western Australia. As an entry-level position, no prior experience is required, making this the perfect opportunity for individuals looking to begin their career in customer care.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide information to customers about products and services - Resolve customer complaints and issues effectively and efficiently - Process orders, returns, and exchanges accurately - Maintain customer records and documentation - Collaborate with other team members to ensure a seamless customer experience

Requirements: - Strong dedication to providing exceptional customer service - Excellent time management skills - Ability to adapt to changing priorities and work in a fast-paced environment - Strong written and verbal communication skills - Basic computer skills and familiarity with CRM software - High school diploma or equivalent

Personality traits: - Dedicated - Hardworking

Soft skills: - Adaptability - Time management

Benefits: - Medical coverage - Paid Time Off (PTO) - Vision insurance

Working environment: At Williams, we empower our employees to take ownership and make impactful decisions. We value collaboration and encourage our team members to share their ideas and contribute to the overall success of the company.

Deadline to apply: May 15, 2024

Equal opportunity statement: Williams is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.