Customer Care Officer - Remote Work

Job Description:

Cardinal Health is currently seeking a part-time Customer Care Officer to join our team in Sydney, New South Wales, AU. This is a remote work opportunity, perfect for individuals who are independent and driven to provide exceptional customer service. As an entry-level position, no prior experience is required, making it an ideal opportunity for individuals looking to kickstart their career in customer care.

Responsibilities: - Respond to customer inquiries via phone, email, and online chat in a timely and professional manner - Resolve customer issues and complaints with empathy and efficiency - Provide product information and guidance to customers - Process orders, returns, and exchanges accurately - Collaborate with team members to ensure a seamless customer experience - Identify and escalate priority issues to the appropriate team members - Maintain accurate records of customer interactions and transactions - Continuously seek opportunities to improve processes and enhance customer satisfaction

Requirements: - Strong communication skills and a customer-centric mindset - Ability to work independently and manage time effectively - Desire to learn and grow in a fast-paced environment - Team player with excellent problem-solving skills - Proficiency in computer and technology use - High school diploma or equivalent - Availability to work part-time hours

Benefits: - Vision insurance - Life insurance - Profit sharing

Working Environment: Join Cardinal Health and be part of a company that pioneers change and sets industry benchmarks. We believe in creating a supportive and inclusive work environment where every team member has the opportunity to succeed and make a difference.

Equal Opportunity Statement: Cardinal Health is an equal opportunity employer and is committed to creating a diverse and inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-06-29

If you are looking to start your career in customer care and are passionate about providing exceptional service to customers, we encourage you to apply for the Customer Care Officer position at Cardinal Health. Join us in making a difference in the lives of our customers and contributing to the success of our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.