Customer Care Specialist - Remote Work

Job Description:

Targa Resources is seeking a part-time Customer Care Specialist to join our team in Sydney, New South Wales. This position offers the flexibility of remote work, allowing you to work from the comfort of your own home. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: - Responding to customer inquiries via phone, email, and chat - Resolving customer issues and complaints in a prompt and efficient manner - Providing product information and assistance to customers - Maintaining accurate records of customer interactions and transactions - Collaborating with other teams to ensure customer satisfaction - Contributing to the development of customer care strategies and initiatives

Requirements: - At least 4 years of experience in customer service or a related field - Resourceful and confident personality traits - Excellent communication and strategic planning skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer relationship management (CRM) software

Benefits: - Travel opportunities for training and development - Paid Time Off (PTO) for work-life balance - Disability insurance for added financial security

Working Environment: At Targa Resources, we promote a positive work-life balance and prioritize employee well-being. Our remote work setup allows you to manage your workload effectively while enjoying the flexibility of working from home.

Equal Opportunity Statement: Targa Resources is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, disability, or age.

Deadline to Apply: May 18, 2024

Join our team at Targa Resources and make a difference in the lives of our customers while enjoying the benefits of remote work and a supportive working environment. Apply now to embark on an exciting career as a Customer Care Specialist with us!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.